Assistant Director of Transfer Admission presso Elmhurst University

Description

The Assistant Director of Transfer Admission is responsible for the recruitment of students and coordinating all facets related to meeting recruitment goals. This position assumes heightened responsibilities as a middle manager contributing to the combined success of the transfer recruitment team.

Position Status: Exempt

Salary Range: $48,000 - $52,000. This is the expected salary range for this position. The actual salary offered will depend on a candidate's experience and education, and departmental budget.

Responsibilities

• Serves as a motivator, mentor, admission professional role model, and positive influence for Office of Admission counseling staff.
• Collaborates with the Associate Director to identify and address training gaps while mentoring the transfer admission team and supporting the development of admission counselors’ leadership skills.
• Represents the Office of Admission on University committees when appropriate.
• Maintains current knowledge regarding transfer student trends, industry, and markets.
• Gathers and communicates updates on community college academic policies, articulation, and programmatic changes for distribution to staff.
• Plans and executes recruitment and enrollment activities in alignment with the annual recruitment plan, including territory-based strategies, communication flows, direct mail campaigns, on-campus programs, and the implementation of new initiatives to support enrollment goals.
• Assists in planning and executing an organized communication plan for applicants and families in order to facilitate enrollment.
• Plans and executes a schedule of visits and communication with contacts in an assigned territory.
• Assumes responsibility for the activities of transfer admission within assigned recruitment territory.
• Manages the transfer applicant pool for all undergraduate programs and maintains relationships with community college partners in an assigned territory.
• Responds to inquiries and handles correspondence with prospective students in a timely and effective manner.
• Speaks on behalf of the institution to individuals and small and large groups to sell the benefits and features of the institution, and processes regarding all phases of the enrollment process.
• Participates in on-and-off- campus visitation programs sponsored by the Office of Admission or external partners.
• Participates in student counseling while building and maintaining strong, service-oriented relationships with prospective first-year and transfer students, families, and territorial contacts to effectively communicate University programs, admission requirements, and financial aid processes.
• Performs unofficial transfer credit evaluations in order to advise students in the enrollment cycle, and reviews student credentials in order to make admission decisions using University guidelines and award merit scholarship opportunities.
• Utilizes the admission CRM to run queries, track prospects’ progress through the enrollment process, and make data driven decisions.
• Uses the admission CRM and other tools to facilitate admission related processes.
• Authors and maintains documents within databases containing detailed information about application review, office policies, and outgoing correspondence.
• Establishes, maintains, and strengthens effective working relationships with transfer coordinators, academic and strategic partners, and territorial contacts through consistent application of strong customer service practices, relationship management, and enrollment-focused outreach.

Other Responsibilities

• Supports the University’s mission, vision and values.
• Demonstrates a strong commitment to continuous improvement.
• Performs other duties and completes special projects as needed and assigned.

Requirements

Minimum Qualifications

• Bachelor's degree.
• Prior experience in a management level position within a college admission office or comparable operation (sales or marketing).
• Well developed communication skills and an understanding of the mission of higher education (especially of a private liberal arts institution).
• Ability to manage multiple priorities, projects, and deadlines.
• Proficiency with Microsoft Office applications.
• Ability to work a flexible schedule including some evenings and weekends when required.

Preferred Qualifications

• Master’s degree.
• Experience with CRM systems (Slate preferred) and Student Information systems (Ellucian Colleague preferred).

Working Conditions/Physical Requirements
The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 50 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.

Benefits

An overview of Elmhurst University benefits is available here.