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About CleanHarbors
Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CTO.
Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 25,000 employees and has over 750 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.
Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.
Job Title: Sales Operations Business Partner
Experience: 8 - 10 Years
Location: Hebbal, Bangalore(Work from Office)
Working hours: 3.00pm to 12.00 am IST(Cab Provided)
The OpportunityClean Harbors is looking for a Sales Operations Business Partner to support our Clean Harbors Environmental Services (CHES) business segment. This role acts as the primary strategic partner and sales enablement leader for the Technical Services and Field Services sales teams. You’ll serve as a trusted advisor, ensuring our sales organization is empowered with the systems, tools, data, and processes needed to drive performance and efficiency.
This is a hands-on, high-impact role — ideal for a proactive professional with strong business acumen, analytical thinking, and a passion for process excellence. You’ll collaborate with sales and business leadership to remove friction, streamline operations, and accelerate growth.
Responsibilities
Strategic Partnership & Sales Enablement
- Serve as the primary business partner and Sales Operations SME for the Clean Harbors Environmental Services (CHES) segment, which includes both the Technical Services and Fields Services sales teams.
- Partner with Sales and Business Leadership to develop and execute sales strategies, operating models, and measurement frameworks that deliver predictable business outcomes.
- Act as a trusted advisor to senior leaders, bringing insights that drive efficiency, productivity, and revenue growth.
- Lead key planning and operational cycles — including annual budgeting, KPI tracking, and performance reviews.
- Drive adoption and effective utilization of sales tools, systems, and workflows, including Salesforce and other BI platforms.
- Deliver training and enablement programs for new hires and ongoing development within the Clean Harbors Environmental Services (CHES) sales team.
Sales Operations Leadership & Process Excellence
- Coordinate and align all Sales Operations functions (reporting, analytics, enablement, CRM, data management) to meet the segment’s goals.
- Prioritize and manage competing business requests, ensuring alignment with enterprise objectives and operational standards.
- Own the request intake and resolution process, ensuring speed, accuracy, and high-quality delivery.
- Promote cross-segment collaboration, knowledge sharing, and standardization of tools and processes.
- Partner with other Sales Operations Business Partners to scale best practices and enhance organizational synergy.
Analytics, Insights, and Decision Support
- Translate data into actionable business insights and communicate results in a clear, compelling manner.
- Provide data-driven recommendations that enhance forecasting accuracy and sales performance.
- Develop and maintain dashboards, performance metrics, and executive reports to monitor progress and identify improvement areas.
Operational Compliance & Governance
- Ensure adherence to Sales Operations policies, SOPs, and data governance standards.
- Maintain process consistency to minimize system noise and operational inefficiencies.
- Support change management initiatives that promote process discipline and continuous improvement.
- Foster a culture of accountability and transparency within the Clean Harbors Environmental Services (CHES) sales organization.
Key Priorities
- Business Partnership & Enablement: Build trusted relationships with Corporate Account Sales SVPs and Managers; drive adoption of standardized tools, systems, and reporting.
- Operational Alignment: Ensure effective collaboration across Sales Ops domains and minimize workarounds.
- Process Stability & Compliance: Simplify systems and workflows to enable scalability, efficiency, and predictability.
Qualifications
- Masters in Business Administration (MBA) is mandatory with prior 5-8 years of relevant experience.
- Proven ability to lead through influence and develop strong cross-functional partnerships.
- Strong business acumen, analytical thinking, and problem-solving ability.
- Excellent organizational skills; able to manage multiple priorities under tight deadlines.
- Proficiency in Salesforce and related analytics or BI tools (Tableau, Power BI, etc.).
- Deep understanding of sales operations processes, data management, and enablement frameworks.
- Demonstrated ability to communicate complex ideas clearly through reports and presentations.
- Experience delivering training to commercial teams in enterprise or global settings.
- High attention to detail, discretion, and sound business judgment.
- Collaborative team player with a proactive mindset and ability to thrive in fast-paced environments.
