Legal Administration & Policy Officer (4906) presso WorkSafe Victoria
WorkSafe Victoria · Melbourne, Australia · Hybrid
- Professional
- Ufficio in Melbourne
Career Opportunities: Legal Administration & Policy Officer (4906)Requisition ID 4906 - Posted - Melbourne - Collins St
- $93,017.00 per annum + 12% superannuation
- Full Time, Fixed Term (Until 31/07/2026)
- Wurundjeri Woi Wurrung/Melbourne CBD (hybrid working model – 3 days per week in office)
About the role
The Dispute Management Division (DMD) operates within WorkSafe’s Insurance Business Unit and has the primary responsibility for the management of common law, statutory benefits disputes, third party recovery claims and associated litigation.
As the Legal Administration & Policy Officer, you will provide administrative support to Senior Managers, Senior Legal Counsel and a Senior Insurance Officer. The primary purpose of this position is to provide administration support and to build relationships with key external stakeholders to ensure queries are responded to in a timely manner while maintaining a high level of service.
Key Responsibilities
- Receive and respond to queries from legal panel firms and triage queries to relevant team members when required
- Providing specialist guidance and support to Legal Panel firms and internal stakeholders on Common Law practices including policy and processes
- Prepare reports, briefs and correspondence, both of a general and confidential nature and provide recommendations for review by Senior Managers and Senior Legal Counsel within the Division
- Identifying opportunities to improve performance when developing and implementing programs, policies and measures to address these opportunities
- Manage the divisional Document Control Register and assist to revise relevant legal policies in collaboration with subject matter experts
- Provide high level administrative support to business processes conducted within DMD
Please ensure you review the Position Description here for additional information on accountabilities for this role.
About you
You will be a self-motivated and driven individual, with the ability to be agile and dynamic along with experience in and a passion for client service.
Your strengths will also include your organisational, attention to detail, prioritisation and deadline management skills. You will also be a strong team collaborator and have excellent written and oral communication skills.
Additionally, you will possess the following skills and experience:
- An understanding of the legal system and litigation process
- Demonstrated ability to liaise on a professional level with a diverse client/stakeholder group
- Intermediate-advanced computer skills in Word, Excel, PowerPoint, Access and email
- Sound problem-solving skills and sound judgement to escalate or address issues autonomously
- Ability to develop an understanding of different database and caseflow systems
- Discussion and dissemination of legal policy and case learnings
- High level of keyboard accuracy and an eye for detail
Working with Us
At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders.
What’s next?
Applications close 11:00pm on Thursday 4th December 2025. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via our formal application channels (WorkSafe Careers website, SEEK or LinkedIn) will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact David Heaney via email [email protected]
- $93,017.00 per annum + 12% superannuation
- Full Time, Fixed Term (Until 31/07/2026)
- Wurundjeri Woi Wurrung/Melbourne CBD (hybrid working model – 3 days per week in office)
About the role
The Dispute Management Division (DMD) operates within WorkSafe’s Insurance Business Unit and has the primary responsibility for the management of common law, statutory benefits disputes, third party recovery claims and associated litigation.
As the Legal Administration & Policy Officer, you will provide administrative support to Senior Managers, Senior Legal Counsel and a Senior Insurance Officer. The primary purpose of this position is to provide administration support and to build relationships with key external stakeholders to ensure queries are responded to in a timely manner while maintaining a high level of service.
Key Responsibilities
- Receive and respond to queries from legal panel firms and triage queries to relevant team members when required
- Providing specialist guidance and support to Legal Panel firms and internal stakeholders on Common Law practices including policy and processes
- Prepare reports, briefs and correspondence, both of a general and confidential nature and provide recommendations for review by Senior Managers and Senior Legal Counsel within the Division
- Identifying opportunities to improve performance when developing and implementing programs, policies and measures to address these opportunities
- Manage the divisional Document Control Register and assist to revise relevant legal policies in collaboration with subject matter experts
- Provide high level administrative support to business processes conducted within DMD
Please ensure you review the Position Description here for additional information on accountabilities for this role.
About you
You will be a self-motivated and driven individual, with the ability to be agile and dynamic along with experience in and a passion for client service.
Your strengths will also include your organisational, attention to detail, prioritisation and deadline management skills. You will also be a strong team collaborator and have excellent written and oral communication skills.
Additionally, you will possess the following skills and experience:
- An understanding of the legal system and litigation process
- Demonstrated ability to liaise on a professional level with a diverse client/stakeholder group
- Intermediate-advanced computer skills in Word, Excel, PowerPoint, Access and email
- Sound problem-solving skills and sound judgement to escalate or address issues autonomously
- Ability to develop an understanding of different database and caseflow systems
- Discussion and dissemination of legal policy and case learnings
- High level of keyboard accuracy and an eye for detail
Working with Us
At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders.
What’s next?
Applications close 11:00pm on Thursday 4th December 2025. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via our formal application channels (WorkSafe Careers website, SEEK or LinkedIn) will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact David Heaney via email [email protected]
- $93,017.00 per annum + 12% superannuation
- Full Time, Fixed Term (Until 31/07/2026)
- Wurundjeri Woi Wurrung/Melbourne CBD (hybrid working model – 3 days per week in office)
About the role
The Dispute Management Division (DMD) operates within WorkSafe’s Insurance Business Unit and has the primary responsibility for the management of common law, statutory benefits disputes, third party recovery claims and associated litigation.
As the Legal Administration & Policy Officer, you will provide administrative support to Senior Managers, Senior Legal Counsel and a Senior Insurance Officer. The primary purpose of this position is to provide administration support and to build relationships with key external stakeholders to ensure queries are responded to in a timely manner while maintaining a high level of service.
Key Responsibilities
- Receive and respond to queries from legal panel firms and triage queries to relevant team members when required
- Providing specialist guidance and support to Legal Panel firms and internal stakeholders on Common Law practices including policy and processes
- Prepare reports, briefs and correspondence, both of a general and confidential nature and provide recommendations for review by Senior Managers and Senior Legal Counsel within the Division
- Identifying opportunities to improve performance when developing and implementing programs, policies and measures to address these opportunities
- Manage the divisional Document Control Register and assist to revise relevant legal policies in collaboration with subject matter experts
- Provide high level administrative support to business processes conducted within DMD
Please ensure you review the Position Description here for additional information on accountabilities for this role.
About you
You will be a self-motivated and driven individual, with the ability to be agile and dynamic along with experience in and a passion for client service.
Your strengths will also include your organisational, attention to detail, prioritisation and deadline management skills. You will also be a strong team collaborator and have excellent written and oral communication skills.
Additionally, you will possess the following skills and experience:
- An understanding of the legal system and litigation process
- Demonstrated ability to liaise on a professional level with a diverse client/stakeholder group
- Intermediate-advanced computer skills in Word, Excel, PowerPoint, Access and email
- Sound problem-solving skills and sound judgement to escalate or address issues autonomously
- Ability to develop an understanding of different database and caseflow systems
- Discussion and dissemination of legal policy and case learnings
- High level of keyboard accuracy and an eye for detail
Working with Us
At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders.
What’s next?
Applications close 11:00pm on Thursday 4th December 2025. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via our formal application channels (WorkSafe Careers website, SEEK or LinkedIn) will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact David Heaney via email [email protected]
- $93,017.00 per annum + 12% superannuation
- Full Time, Fixed Term (Until 31/07/2026)
- Wurundjeri Woi Wurrung/Melbourne CBD (hybrid working model – 3 days per week in office)
About the role
The Dispute Management Division (DMD) operates within WorkSafe’s Insurance Business Unit and has the primary responsibility for the management of common law, statutory benefits disputes, third party recovery claims and associated litigation.
As the Legal Administration & Policy Officer, you will provide administrative support to Senior Managers, Senior Legal Counsel and a Senior Insurance Officer. The primary purpose of this position is to provide administration support and to build relationships with key external stakeholders to ensure queries are responded to in a timely manner while maintaining a high level of service.
Key Responsibilities
- Receive and respond to queries from legal panel firms and triage queries to relevant team members when required
- Providing specialist guidance and support to Legal Panel firms and internal stakeholders on Common Law practices including policy and processes
- Prepare reports, briefs and correspondence, both of a general and confidential nature and provide recommendations for review by Senior Managers and Senior Legal Counsel within the Division
- Identifying opportunities to improve performance when developing and implementing programs, policies and measures to address these opportunities
- Manage the divisional Document Control Register and assist to revise relevant legal policies in collaboration with subject matter experts
- Provide high level administrative support to business processes conducted within DMD
Please ensure you review the Position Description here for additional information on accountabilities for this role.
About you
You will be a self-motivated and driven individual, with the ability to be agile and dynamic along with experience in and a passion for client service.
Your strengths will also include your organisational, attention to detail, prioritisation and deadline management skills. You will also be a strong team collaborator and have excellent written and oral communication skills.
Additionally, you will possess the following skills and experience:
- An understanding of the legal system and litigation process
- Demonstrated ability to liaise on a professional level with a diverse client/stakeholder group
- Intermediate-advanced computer skills in Word, Excel, PowerPoint, Access and email
- Sound problem-solving skills and sound judgement to escalate or address issues autonomously
- Ability to develop an understanding of different database and caseflow systems
- Discussion and dissemination of legal policy and case learnings
- High level of keyboard accuracy and an eye for detail
Working with Us
At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders.
What’s next?
Applications close 11:00pm on Thursday 4th December 2025. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via our formal application channels (WorkSafe Careers website, SEEK or LinkedIn) will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact David Heaney via email [email protected]
