HR Leave Support Administrator presso United Ground Express, Inc.

What to expect:

The HR Leave Support Administrator is responsible for providing HR support with a focus on managing employee leaves of absence and general HR administrative functions.  This role ensures compliance with applicable federal, state, and company leave policies while also supporting day-to-day HR operations. We’re seeking someone who demonstrates exceptional attention to detail, maintains strict confidentiality, and brings a strong customer-service mindset to their work.

How you will make an impact:

Leave of Absence Administration (75%)

• Process and administer employee leave requests in accordance with FMLA, ADA, state leave laws, and company policies.
• Serve as a primary contact for employees and managers regarding leave status, eligibility, and documentation requirements.
• Generate and send required notices, forms, and correspondence accurately and timely.
• Coordinate with Payroll, Benefits, and HR teams to ensure accurate pay and benefit continuation during leave periods.
• Track leave balances, return-to-work dates, and required certifications in the leave management system.
• Support the ADA interactive process by scheduling meetings, documenting discussions, and tracking deadlines for follow-up meetings, accommodations, and reevaluation.
• Maintain confidential employee leave files and ensure compliance with all recordkeeping requirements.
• Identify when complex cases, or disputed accommodation requests should be escalated.

HR Support (25%)

• Offer first-level HR support to employees and managers via the self-service portal, assisting with questions and requests related to policies, benefits, and HR processes.
• Monitor and respond to HR cases and service tickets in a timely, professional manner, ensuring a high level of customer satisfaction.
• Maintain HR data integrity by entering and updating employee information in HR systems.
• Assist with employee engagement initiatives, reporting, and compliance audits.
• Participate in HR projects and process improvement initiatives as assigned.

What you will bring:

Required Experience, Qualifications & Skills:

• Associate’s degree in Human Resources, Business Administration, or related field (Bachelor’s Preferred), OR applicable experience. 
• 2 years of experience in HR administration, leave management, and/or HR.
• Working knowledge of FMLA, ADA and state leave regulations.
• Proficiency in HRIS and Microsoft Office Suite.
• Strong communication, organization, and time-management skills.
• Ability to handle confidential information with discretion.

Location

The ideal candidate will be based in the Chicago area and able to work on-site as needed, as this position follows a hybrid work model.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here:  Internal_Candidate_Eligibility_Form.2024

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability
• 401(k)
• Paid Training
• Participation in the UGE annual incentive plan

ADA Specifications

• Requires ability to use computers and other office equipment.
• Repetitive motions that may include the wrists, hands, and/or fingers.

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.