Director, Field Force Operations presso Scholarrock

In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.

Position Responsibilities:

Strategic Leadership & Operational Excellence

Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization.

Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization.

Data Governance & Systems Integration

Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency.

Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW

Provide Field Operation Support for ROW

Ensure organizational compliance with CRM data standards and quality protocols.

Sales Enablement & Field Optimization

Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption.

Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives.

Manage territory alignment and roster systems to ensure optimal resource utilization.

Manages the field sales force credentialling program

Performance Management & Incentives

Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing.

Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement.

Cross-Functional Collaboration & Commercial Readiness

Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches.

Collaborate across the Commercial team to align operational strategies with key business objectives and priorities.

Candidate Requirements:

Bachelor’s degree in business, science or related field. A master’s degree (MBA) strongly preferred.

8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams.

Extensive experience supporting technical design of commercial systems.  Implementation experience a must.

Extensive experience with Veeva CRM, data management and incentive compensation

Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data

Experience working with field sales teams, field reporting and incentive compensation

Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information

Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy.

Strong interpersonal skills with demonstrated ability to drive toward consensus.

Candidarsi ora