Assistant Distribution Manager - Third Shift/Overnight presso PUBLISHERS CIRCULATION FULFILLMENT
PUBLISHERS CIRCULATION FULFILLMENT · Valley Cottage, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Valley Cottage
Job Details
Description
WORK SCHEDULE
Overnight/Early Morning Hours- Full Time
Job Summary
This exempt position concentrates efforts in managing the daily operations leading to the successful distribution of newspapers and/or other products to the client’s customers in accordance with corporate policy and standard operating procedures, ensuring customer service and financial goals and objectives are met and/or exceeded.
Essential Functions & Responsibilities
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Responsible for ensuring overall center environment is clean, safe, well organized and productive work environment
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Assists in managing the daily operation and staff at a Distribution Center
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Oversee the printing, review and distribution of all emails and route paperwork in advance of operations.
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Supervise the unloading of delivery trucks and verify arrival time and accurate receipt of all products.
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Oversee the accurate distribution of copies to Delivery Service Providers.
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Manage the communication of complaints or delivery requests to Delivery Service Providers on a daily basis (including daily review of the previous day’s complaints).
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Maintain the Distribution Center files securely, including proper sequencing of subscriber accounts and street directory maintenance.
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Develop a comprehensive understanding of the Delivery Service Provider agreement, and administer it effectively. Utilize the terms of the Delivery Service Providers agreement to insure the best possible service.
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Contract Delivery Service Providers and maintain contracts securely.
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Show geographic territory to new Delivery Service Providers including route assimilation.
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Prepare the weekly route settlement to ensure proper payment to Delivery Service Providers for services rendered.
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Ensure that procedures are followed which will enable every subscriber to receive a dry, undamaged copy of the product, on time, every day that is included in the subscriber’s product code.
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Communicate directly and professionally with subscribers to resolve delivery problems.
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Assist in recruiting, interviewing, and on-boarding new members of the Distribution Center support staff.
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Train Distribution Center support staff to perform all functions of the operations they are responsible for, ensuring learning is achieved.
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Assist in preparing and conducting Quarterly Check-Ins for Distribution Center support staff.
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Manage the geographic territory, identifying efficiencies in route restructuring opportunities to ensure the best possible delivery service in the most cost-effective manner.
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Ability to oversee distribution operations, positively impacting customer service.
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Regard “excellence in customer service” as a main priority.
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Other duties as assigned
Qualifications
Essential Qualifications
Competencies
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Drive for Results |
Priority Setting |
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Delegation |
Building Effective Teams |
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Directing Others |
Listening |
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Hiring and Staffing |
Managing and Measuring Work |
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Managing Through Systems |
Time Management |
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Customer Focus |
Managerial Courage |
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Motivating Others |
Managing Diversity |
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Fairness to Direct Reports |
Action Oriented |
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Integrity and Trust |
Composure |
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Timely Decision Making |
Conflict Management |
Knowledge, Skills & Abilities
Technical and Functional
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Ability to professionally communicate information in a variety of ways until it is understood by Delivery Service Providers, Distribution Center staff members, subscribers and peers.
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Ability to identify and select most qualified candidates for open positions.
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Ability to train and develop Distribution Center staff and foster cohesive team environment.
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Familiar and competent in the use and maintenance of material handling equipment, and understanding of required maintenance records.
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Proficient in the use of MS Office (MS Word and MS Excel) and PCF applications (e-time, RouteSmart, SAP)/ability to learn.
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Knowledge of geographical area serviced from Distribution Center.
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Ability to manage and perform multiple tasks simultaneously.
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Ability to meet and/or exceed the established customer service objectives.
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Must have access to a reliable vehicle, valid driver’s license in the state where residing and automobile insurance at limits required by PCF.
Required Physical Abilities
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Able to routinely lift heavy items.
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Able to unload bundles of newspapers (30 – 50 lbs each) multiple times on a daily basis.
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Able to operate automobile.
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Able to deliver open routes, perform visuals in the field and associated other work in the territory
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Able to adequately move around the facility, both inside and outside
Working Environment
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Able to meet deadlines and attendance standards.
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Able to work weekends and early morning hours.
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Able to work in warehouse type environment.
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Able to function at night in adverse conditions.
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Able to work independently and problem solve.
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Able to foster and work in a team environment.
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Able to maintain safety guidelines in Distribution Center.
Experience, Education and Certifications Required
Experience Required
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Requires a minimum of 2 – 5 years related work experience.
Required Educational Level
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Requires High School diploma or equivalent, Associate/Bachelor Degree preferred
Other Certification:
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Material Handling Equipment Certification(s) preferred.
Why PCF
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Work for an innovative, growth-oriented organization, unafraid to take bold steps to secure its future.
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Work alongside passionate and innovative “can-do” team members committed to success.
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Work for a third-generation family owned business that values its employees and customers above all.
WORK FOR PCF. START SOMETHING BIG.
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