City Administrator presso City of Cleveland Heights, OH

About the Department

BACKGROUND:
The City of Cleveland Heights is an inner-ring suburb of Cleveland Heights, Ohio, with a population just under 45,000 people. The City boasts a diverse populace, rich in engaged residents and community activism and participation. 
We were established as a city in 1921 and operated under a Council-Manager form of government until 2022, after a citizen-led ballot initiative, when the City changed its charter to transition to a Mayor-Council form of government. This charter change also created the position of the City Administrator, envisioning a collaborative leadership partnership between the Mayor and City Administrator, with the Mayor providing vision, guidance, and goals, and the City Administrator providing the strategic planning and operational oversight to achieve the City’s objectives.

SUMMARY:
The City Administrator position reports exclusively to the Mayor of Cleveland Heights, with delegation of authority granted by and through the executive. Subject to the supervision and control of the Mayor, the City Administrator acts as the chief operating/administrative officer of the City and manages the operation of departments in their fulfilment of the functions and responsibilities of the City government.

Position Duties

ESSENTIAL DUTIES & RESPONSIBILITIES:
The City Administrator serves as a primary advisor to the Mayor of Cleveland Heights in the administration of the City’s operations, budget, policies and procedures, and implementation of a clearly defined vision and strategy.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.

• Assists the Mayor in the development and implementation of a clearly defined strategic plan for the City’s operations, delivery of services, and growth and development.
• Advises the administration on organizational process improvement and performance assessment, including direction to department directors and other division heads on issues relevant to the efficient operation of the City. 
• Serves as the direct supervisor for all department directors, except those related to public safety, and provides day-to-day oversight and management of overall organizational operations. 
• Oversees all finance and budgeting operations, working closely with the Finance Director and communicating regularly with the Mayor. 
• At the direction of the Mayor, assists with the negotiations and administration of the collective bargaining contracts with the City’s bargaining units. Assists, manages, and provides oversight to the grievance procedure process while working with bargaining units to bring cases to resolution and/or settlement.
• Manages and conducts special studies and projects, including researching, analyzing, and recommending strategies relating to organizational, administrative, and operational issues throughout the City. Participates in teams and committees in support of these efforts.
• Ensures adherence to state and federal laws such as ADA, EEO, FMLA, and OSHA, as well as other applicable rules and legislative requirements. Similarly ensures that subordinates adhere to and meet federal, state, and local laws applicable to their positions.
• Collaborates with the Human Resources Director regarding the City’s performance measurement/metrics and training programs, providing assistance and oversight to staff as deemed necessary by the Mayor. May oversee the disciplinary review process and subsequently make recommendations of appropriate discipline, exercise supervision of personnel in related areas of responsibility, and perform other tasks as requested.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment of the position.)

SUPERVISORY RESPONSIBILITES:
Exercises supervision of personnel in related area of responsibility.

Minimum Qualifications

QUALIFICATIONS:
This position requires analytical skills, organizational skills, customer service abilities, as well as oral and written communication skills. Incumbent must manage multiple projects and priorities simultaneously in a fast-paced environment; the ability to create work-product and meet deadlines with minimal supervision required.
Preferred qualifications:

• Strong understanding of government operations and political landscape including how best practices can be implemented to achieve high service levels. Familiarity with the issues affecting the City. Demonstrated ability to work across departments and organizations to achieve results. 
• Exemplary leadership qualities, with expertise in leadership improvement, building effective teams, coaching, and ensuring professional growth for all team members. Demonstrates skill in the development and maintenance of effective working relationships with all levels of executive and managerial personnel, various governmental agencies, and other key stakeholders.
• Proven track record in change-management and leading and executing large-scale projects. Demonstrates a sense of urgency and ability to work expeditiously in a deadline driven environment. Understands how to use multiple sources of data to inform strategy

Knowledge of:

• management principles
• public administration and governmental operations
• accounting and financial management principles
• applicable local, state, and federal laws, codes, rules, and regulations
• program development and administration principles and practices
• project management principles
• conflict mediation principles
• budgeting principles

Skill in:

• Using computers and related software applications
• written and verbal communication
• managing employees
• managing public programs (including research, planning, communication, marketing, and evaluation)

Ability to:

• Monitor and evaluate employees
• prioritize and assign work
• provide leadership
• analyze and develop policies and procedures
• interpret, apply, and ensure compliance with applicable federal, state, and local laws, codes, rules and regulations
• prepare and administer budgets
• plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• analyze problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals
• speak in public
• resolve conflict
• manage change and sensitive topics
• communicate and use interpersonal skills to interact with coworkers, the general public, etc. to sufficiently exchange or convey information; incumbent may be called upon to develop public and media engagement, branding strategies, and communication plans

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s Degree from an accredited college or university with focus in Public or Business Administration or related field; Master’s Degree or higher preferred. 
• Minimum of five (5) years of supervisory experience in government administration.
• Commitment to public and customer service, commitment to innovation and an entrepreneurial spirit, dedication to maintaining high ethical standards.
• Familiarity with and respect for the delineation between executive powers/administrative structure and the legislative/budgetary authority of City Council. 
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

CERTIFICATION/ LICENSURE:
Must have at the time of hire and be able to maintain a valid Ohio driver license.

Other Qualifications

ADDITIONAL INFORMATION:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT:
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

The City of Cleveland Heights is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.

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