- Junior
- Ufficio in Toledo
The Sales Administrator provides support to the Sales organization, ensuring accurate sales data and demonstrating strong customer service. This role may require minimal in office attendance.
Responsibilities:- Demonstrate high proficiency with the customer relationship management (CRM) system, assisting sales department members with any questions or assistance needed.
- Partner with sales department members to ensure contract and start up information is entered accurately and thoroughly into the CRM.
- Upload, adjust, and process information in the CRM, maintaining a high degree of data accuracy and communicating information to appropriate parties as needed.
- Maintain and update reports and spreadsheets, gathering and communicating relevant information to appropriate parties.
- Gather and verify commission data with sales department members, providing a final report to sales leadership.
- Assist with various projects as requested such as adding plans, uploading tiers, sending letters, etc.
- Drive customer satisfaction by demonstrating excellent customer service with employees, leadership, and customers.
- Actively support and comply with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
- Maintain confidentiality of all information; always abiding by HIPAA and PHI guidelines.
- To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
- Champion and react positively to change.
- Perform other duties as assigned.
- High school degree or GED required.
- Sales and similar experience preferred.
- Strong technology skills, with the ability to learn new systems and processes quickly.
- Able to work in a fast-paced environment.
- Excellent customer service and interpersonal skills.
- Excellent communication skills, both written and verbal.
- Strong detail orientation and sense of urgency.
- Strong multi-tasking and organizational skills.
- Self-motivated with the ability to operate independently.
- Sensitive to deadlines and completing responsibilities in a timely manner.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
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