Manager Technical presso National Dentex

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Digital Design Manager opportunity at NDX Dynamic Dental Solutions in Jacksonville, FL.  

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. 

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!   

Primary Responsibilities and Essential Functions of the Position:

• Accountable for workflow and assignment of cases, meeting department due dates.
• Confer with lab technicians and other personnel to refine operating procedures, resolve problematic scenarios, and provide technical information.
• Research and develop new and innovative methods and products as they pertain to the dental industry.
• Read prescriptions and specifications received from dentists.
• Knowledge and comfortability with computers.
• Operate the computer-aided design & computer-aided manufacturing steps for the designing process, including scanning, loading and creating files.
• Operate software for nesting designs to be processed through the milling/printing process.
• Load information into the computer, such as patient name, pan number, type of crown, shade.
• Follow all required steps, to ensure consistent, accurate results.
• Handle inbound & outbound calls to doctors as needed.
• Assist with training and develop team members.
• Use past experience and successes to effectively trouble shoot and problem solve.
• Manage daily job task assignments to keep production running at high levels of efficiency.
• Disseminate knowledge and provide continual team improvement through teaching and instructing.
• Maintain productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments.
• Maintains department staff by recruiting selecting orienting, and training employees.
• Ensure the work flow process meets Company standards of quality control, production and documentation.
• Review final work to confirm that quality standards have been met.
• Clean work area daily.
• All other duties as assigned.

Skills and Abilities Required:

• Excellent hand-eye coordination.
• Strong verbal and written communication skills.
• Capable of managing time and working well with others.
• Strong leadership skills and accountability.
• Knowledgeable in dental anatomy and terminology.
• Strong problem solving skills, capable of coming up with creative approaches for generating new ideas and improving existing processes or products in the unit.
• Professional skill level in the use of CAD software using engineering and design principles to maximize output.
• Strong ability to read, listen, comprehend, retain, and execute on written and verbal instructions.
• High level of organizational skills, with the ability to prioritize work.
• Must be able to read, write, speak and understand English.

Minimum Education and Experience Required:

• This technician has a minimum of five (5) years of experience and is skilled in one or more of the skills associated with a Dental Laboratory Technician.
• Required 3 years of management experience.

Hazardous Materials or Equipment Used:

• Computer and scanning equipment
• Small machinery
• Hand-pieces
• Chemicals
• Additional related materials or equipment, as required
• Personal protective equipment, as required           

Physical Requirements:

• Ability to lift up to 50 pounds
• Regularly required to sit, stand, walk, bend, kneel and/or reach
• Fine motor skills and ability to perform repetitive motions
• Vision capabilities, including depth perception, attention to detail, and color