- Senior
- Ufficio in Syracuse
Summary
The Logistics Manager drives flawless execution of Wyld’s go to market strategy through effective leadership of the Logistics Support and Inventory Teams. This role ensures operational excellence by maintaining compliance with local regulations, optimizing processes, and fostering strong collaboration with Sales and Distribution leadership. The Logistics Manager sets team standards, communicates expectations clearly, and supports company growth through hiring, training, and development of high performing employees. Flexibility and a proactive leadership style are essential.
Essential Duties and Responsibilities include the following
- Provide hands on personnel and performance leadership, including but not limited to; hiring, scheduling, training, meeting facilitation, development and performance management.
- Ensure the Inventory & Logistics Teams consistently follow standard operating procedures and provide ongoing training as processes evolve
- Conduct at least one ride along per employee per quarter for performance assessment and field coaching.
- Audit in field execution of events, activations, and pop-ups for quality and compliance.
- Oversee and manage daily delivery operations to ensure accuracy, timeliness, and compliance with all regulations, including product delivery, payment collection, and brand ambassador activities such as merchandising, education, event scheduling and relationship building.
- Coordinate with the Regional Distribution Manager and Director of Sales to align fleet sizing, and logistics strategies as needed to support growth and within business objectives.
- Supervise vehicle maintenance, safety, utilization, and enforce all traffic and compliance standards for drivers; optimizing routing and dispatch to maximize delivery efficiency and capacity.
- Maintain and improve delivery, payment, and schedules, manage relationships and communications with third-party route providers, and ensure all cash handling and reconciliation protocols are strictly followed.
- Maintain up-to-date account intake and delivery process documentation and provide operational support and coverage across regional logistics teams as required
- Oversee compliance with company standards and state regulations, including METRC and other internal inventory systems.
- Manage all aspects of inventory control and fulfillment operations, such as receiving, pick/pack, labeling, staging, bulk goods movement, and allocation of finished goods between production and distribution warehouses.
- Track and replenish event inventory, SWAG, unmedicated samples, and marketing materials, executing department activities and operational support as needed.
- Maintain facility organization, cleanliness, and proper storage of goods; ensure compliance with all state regulations and internal policies in field and warehouse activities.
- Collaborate cross-functionally with Inventory, Distribution, Sales, and Facilities teams to optimize processes and achieve business objectives.
- Complete required administrative tasks, including CRM updates, mileage logs, expense reports, and maintenance of internal inventory records.
- Additional duties and responsibilities may be assigned based on business needs
Qualifications
- 3 years of experience directly related to customer-facing responsibilities and account management, preferably in the cannabis, or related industry
- At least 1 year of supervisory or lead experience
- Computer Skills: Proficiency in Microsoft office, data analysis, MS Business Central ERP, and Salesforce CRM a plus
- Active state-issued driver's license and maintained clean driving record
- Reliable personal vehicle to utilize for marketing events (Mileage reimbursement is covered at federal rate)
- Must be able to effectively communicate in English, both verbally and written
- Spanish proficiency a plus
- Must obtain state-required permits, licenses, and certifications
- ServSafe Food Handler’s Card preferred
- Willing to submit to a background check, including a motor vehicle report
- Must be 21 years of age
- Math Skills: Possess basic mathematical skills: addition, subtraction, multiplication and division
- Travel Requirements: Driving orders in state territory utilizing company or personal vehicle as needed
- Overnight stays when needed to support longer routes (lodging and meals covered by company)