LPN - ELKINS presso VALLEY HEALTH CARE INC

Description

JOB SUMMARY

Provides professional nursing care for office patients using established standards and practices consistent with Valley Health Care Inc.’s policies. The position consists of both clinical and non-clinical duties. The nurse does not work for one provider exclusively but is part of a team of caregivers who work with various providers depending on the demands in the office; being a team player is essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for understanding differences and adjusting care as related to age and developmental level from pediatric to geriatric ranges.
• Assesses the medical needs of the patient.
• Administers medication
• Perform nursing care procedures safely and effectively
• Demonstrates understanding of and adheres to Infection Control Policies
• Assists other team members in the clinical area by providing direct and indirect patient care
• Must understand patient charts, provider’s orders, and medication orders to communicate with patients, family, and staff.
• Prepares and maintains all aspects of medical record, including tracking of all ordered tests and results required.
• Maintains a safe work environment.
• Helps to maintain effective working relationships with patients, family, and staff.
• Able to answer telephone, send letters, and triage patients over the telephone to determine the acuity of the visit and the visit-length for scheduling purposes.
• Complete specific competency skills checklist required for job roles.
• Perform clia waived testing as indicated.
• Participates in quality improvement activities.
• Participation in community projects for community well-being expected.
• Other duties as assigned.

Qualifications

EDUCATION & EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

· Current State of West Virginia Licensed Practical Nurse license.

Preferred Qualifications

• Licensed Practical Nurse with current licensure for the state of WV. One year experience in a clinical setting is preferred. Current BLS (CPR) certification or recertification required or obtain certification within one month of hire. Excellent communication and interpersonal skills. Must possess the ability to deal with staff, providers, visitors, vendors, patients, and the general public in a tactful, diplomatic, and pleasant manner. Must be capable of clear and timely written/verbal communication with peers, professional staff, providers, and management. Experience with Electronic Medical Records (EMR) is preferred.
• Knowledge of and interest in community health and primary care practice environments.
• Solid relationship building and interpersonal skills.
• Ability to motivate and drive change.
• High degree of professional maturity, commitment to excellence, independence, flexibility, initiative and time management skills.
• Thorough knowledge and understanding of protocols, procedures, and standards within area of nursing expertise.
• Ability to provide operational guidance and leadership to technical staff in area of specialty.
• Knowledge of related continuing education requirements related to license.
• Highly developed verbal and written communication skills and the ability to present effectively to patients.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrates an understanding of VHC’s mission in performing all aspects of the position.
• Demonstrates a caring and helpful attitude when interacting with patients and fellow employees.
• Fills in for nursing, medical assistant and laboratory staff when needed.

PROFESSIONAL STANDARDS

• Leadership 
  • Team building mentality is exemplified in all work done. 
  • Positively influence and uplift members and other affiliates. 
• Employee Expectations 
  • Follow all policies and procedures, including the Code of Conduct, which can be found in the Employee Handbook. 
  • Follow the directions given by the supervisor to ensure clinic expectations are met. 
• Communication 
  • Must be able to provide important and relevant information in staff meetings and to members, co-workers, and supervisors. 
  • Must be able to listen to co-workers and team members. 
  • Must be able to write and compose clear, concise, accurate written documentation as necessary. 

VALUES

Upholds the Code of Ethics and mission of Valley Health Care, Inc. by conducting professional activities with Valley Health Care’s values of integrity, teamwork, compassion, excellence, and Here for Good.

     Integrity

We act openly and truthfully in everything we do.

   Teamwork

We work together to serve our patients.

     Excellence

We create better ways of doing the things we do and provide the highest quality of care for each patient all the time.

     Compassion

We treat each other and our patients with concern, kindness, and respect.

 Here for Good

We make decisions that will best serve our patients now and in the future.

Understanding of Health Care Laws and Regulations

Must have the ability to follow HIPAA guidelines as well as an understanding of policies and procedures regarding medical records put in place by the Federal Government, Medicaid, Medicare, and WV Behavioral Health Laws put forth by the WV Department of Health and Human Resources. 

Customer Service

Must listen to the customer, understand the customer, do what needs to be done to meet the customer’s expectations, and take ownership for the customer experience.

Computer Literacy

Knowledge of basic computer software (MS Office – Word, Excel, and Outlook) and the willingness and ability to learn electronic medical records software. 

Reasoning Ability

Must demonstrate the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.

Teamwork

An essential element is the ability to work and interact effectively and positively with other staff members to build and enhance teamwork in the VHC organization; team engagement is necessary to be successful in this position. 

Work Record

A demonstrated work record showing good attendance, punctuality, dependability, and the ability to collaborate well with supervisors and coworkers as part of a team effort is essential. A medical office setting is an environment that requires the ability to relate to all types of people while always maintaining a professional demeanor. 

Language Skills

The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is essential. The ability to write routine reports and correspondence, and the ability to speak effectively to patients, co-workers and the public at large is crucial. 

Additional Skills

Must be able to read and interpret medical and work environment related documents involving patient care, program descriptions, government regulations and VHC policy and procedures. 

Sensitivity to Needs of Special Populations

Must be able to demonstrate an understanding and sensitivity to cultural differences and needs of VHC patients and be able to respond appropriately to all people regardless of race, ethnicity, language, age, sex or sexual orientation, religion, disability, economic standing, etc. 

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to drive, sit and stand for extended periods of time; handle papers, type and operate computer equipment; reach with hands and arms; talk in-person, on the telephone, and by electronic means; see and hear, and lift up to twenty-five pounds. 

Work Environment

Work is performed in a typical outpatient clinic environment and at locations outside the office. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.