Associate Director of Graduate Programs, College of Business presso Loyola University - New Orleans, LA

About the Department

Under the supervision of the Director of Graduate Programs; responsible for updating the website; providing career services; coordinating open houses; registration of new and current students in all College of Business graduate programs; admissions, on-boarding and orientation; performing degree audit checks; managing five databases, supporting the ongoing growth and development of the Global MBA/International Triple Degree Program, supporting the development of the Ochsner Executive MBA and and the development of the 4+1 undergraduate/graduate accelerated program,  providing administrative support of day-to-day management and operations of seven graduate programs in the College of Business.

Position Duties

1. GRADUATE PROGRAM AND NON-DEGREE SEEKING ADMISSIONS & RECORDS
 - Coordinates recruiting and admissions efforts of graduate business programs - Communicates and collaborates with Director of Program, Directors  of 2 Graduate Admissions offices, and admissions advisors, and Graduate committee to ensure prompt and complete consideration of each applicant.
 - Plans, coordinates, implements and evaluates reception, open houses, or other promotional programs; planning and conducting of on campus recruitment and public relations activities utilizing Loyola administrators, faculty, students and alumni.
 - Conducts tours and meet-and-greets as scheduled for visitors to the department.
 - Works with the Program Director, Assistant and Associate Dean and Dean to refine systems by which to assess and evaluate the effectiveness of all recruitment programs and processing activities.
 - Completes initial review of application files for admission, evaluates domestic and international credentials including calculating undergraduate GPA, and provides assessment and recommendations to director and graduate committee.
 - Responds to all graduate program inquiries submitted to the College of Business, including but not limited to: application requirements, GMAT and language scores submitted to Loyola, phone calls, emails, open houses, walk-ins, referrals, or any application piece submitted to college.
 - Creates and handles correspondence with prospective students, including communicating decisions and releasing letters of admissions, email correspondence, phone conversations, interview scheduling, etc.
 - Ensures receipt of all required credentials for graduate program applicants, including international requirements and domestic credentials (i.e., language scores, undergraduate certification and GPA, etc.).
 - Coordinates and participates in all admissions and scholarship interviews, including Global MBA/Triple Master admissions processes and interview sessions with partner institutions.
 
 2.ADVISING AND REGISTRATION
 - Advises, on-boards, and facilitates registration new admits. 
 - Advises and facilitates registration for current graduate and non-degree graduate seeking students on current and subsequent semesters; facilitates plan for curriculum completion in line with program design and student targeted completion date.
 - Coordinates course information and performs audit checks for graduation on graduate matriculation with Director of Student records.
 - Adheres to all College and University Policies, as spelled out in the Graduate Bulletin and graduate program Handbook.
 - Assists Director with regular reviews and updates of the Graduate Bulletin and graduate program Handbooks.
 
 3.GRADUATE PROGRAM COMMUNICATIONS
 - Maintains databases for seven graduate programs in the College of Business.
 - Disseminates all information to current students from and for the MBA Director and Dean regarding courses, curriculum, and program via email.
 - Serves as collaborator/ representative to overseas partners (Global MBA) with the Director of Graduate Programs.
 - Communicates program events to current, prospective, and alumni, as appropriate, including networking and social events, learning opportunities, community services opportunities, job openings/internships, and other events. 
 - Provides liaison between students and Director and Dean(s) as to student concerns and requests.
 4.    CRM FILES AND DATABASE
 - Maintains executive and college-level advising M.B.A., graduate program and non-degree seeking students’ files, including all documents, course information, communication, contracts, discipline, academic actions, etc. with high level of detail and accuracy
 - Maintains applicant and student information on University Student-Information-System (SIS), consistent with college-level CRM and files.
 - Create standard and non-standard reports for Director and Graduate Program performance management system
 - Keep CRM and SIS skills up-to-date.
 - Completing administrative elements for the Global MBA/ITD program and the Ochsner Executive MBA program including collecting, verifying, and disseminating student documentation, application materials, and international pre-departure paperwork with/to the proper partner ITD institution and Ochsner.
 - Builds and distributes student surveys.
 
 5. GRADUATE PROGRAM MARKETING
 - Maintains a consistent program brand that is aligned with the university’s strategies.
 - Coordinates college marketing activities, including but not limited to new strategies and materials, print and web advertising and promotions, and promotional materials for the college.
 - Develops marketing strategies for student recruitment for Global MBA/Triple Master.
 - Develops, budgets, and promotes graduate student recruitment events, including information sessions, open house programs, graduate fairs and other outreach activities on campus, within the community, and internationally.
 - Coordinates marketing efforts with university initiatives and adheres to university guidelines.
 - Manages and updates Graduate Program Website within the College of Business and works with the Director and Dean on innovative strategies.
 - Collaborates with and provides updated materials to the webmaster to improve and upgrade the website updates.
 - Performs on-going analysis of program data
 - Completes surveys on program for industry journals, publications, and websites.
 
 6.GRADUATE PROGRAM EVENTS & OUTREACH
 - Plans and executes Global MBA/IDT events including but not limited to open houses, pre-departure meetings, kick-offs, group advising sessions, etc.
 - Assist faculty with external course development focusing on vendor negotiations, location, cost analysis, and proposal development.
 - Assist faculty with publicizing and promoting special events for graduate programs including but not limited to competitions, new courses, and special projects.
 - Foster communication and coordination between community, existing partners, and key faculty and staff at college.
 
 
 7. GRADUATE CAREER SERVICES
 - Advise all graduate students on all aspects of career development and career advancement through individual career coaching appointments, mock interviews, salary negotiation etc.
 - Manage College of Business graduate resources in the recruiting database, Handshake
 - Meet with students in one-on-one capacity to provide feedback on professional resumes, cover letters, and job search.
 - Collect and manage employment data for all grad programs
 
 Additional Duties:

- Works with all members of the college to achieve the goals and objectives for the College of Business.
- Other duties as assigned.

Minimum Qualifications

- Minimum Master degree. 
- Minimum 5 years experience in admissions or higher education.
- Minimum 5 years experience working with CRM systems, university records management, or marketing.
- Proficiency with word processing, database management, spreadsheet applications, statistical software, and report management.
- Proficient in the use of Microsoft Word, Excel, PowerPoint and database management.
- Ability to edit, design, and proofread material.
- Initiative, imagination, and organizational skills.
- Excellent clerical and phone skills.
- Ability to communicate effectively verbally and in writing to individuals and groups of prospective students, alumni, current students, administrators, and faculty.
- Ability to perform detail-oriented tasks and manage multiple assignments at once.
- Must be able to work independently and take initiative in a dynamic and innovative workspace.
- Must have impeccable presentation skills and professional demeanor, and be able to interact/network in various professional settings within the local business community.
- Ability to develop congenial and productive working relationships with Loyola administrators, faculty, staff, students, and alumni.
- Willingness to acquire an understanding of the Jesuit commitment to excellence, in education, diversity of the student body, social service, and the liberal arts and sciences traditions. The goals and priorities of a value-centered education must be reflected in any recruitment.
- Ability to connect authentically and professionally with stakeholders at varying levels and of diverse backgrounds.
- Regular office hours for this position are from 8:45 AM to 4:45 PM and may include irregular hours and weekends as necessary. 

Preferred Qualifications:
- Experience engaging with international student populations or global partners .
- Experience working with a globally based team  working across time zones around the world.

Physical Requirements:
- Ability to perform job duties with or without reasonable accommodations.