- Professional
- Ufficio in Frederick
Description
- Leads and manages people effectively to achieve results.
- Implements developed training programs for Cooks.
- Provides attentive, timely, and friendly service to all internal and external customers at all times.
- Builds and maintains customer satisfaction with the products and services offered by the co-op.
- Actively trains new cooks while ensuring tenured cooks are following procedures.
- Assist in developing new training plans for new hires.
- Works alongside Café Supervisors to relay necessary changes in procedures to new hires.
- Trains Cooks on new procedures.
- Follows procedure regarding absenteeism, schedule changes, and breaks, taking needs of co-workers and store coverage into account.
- Provides backup staff scheduling, as needed.
- Effectively communicates and informs Café Managers of any operational inconsistencies.
- Follows established recipes and maintains quality of the highest standard.
- Follows Health Department Regulations and department sanitation and safety procedures.
- Removes trash, compost, and recyclables promptly.
- Attends to spills and maintains the cleanly, neat, and orderly condition of all workspaces.
- Uses equipment safely and follows safe knife-handling procedures.
- Remains productive throughout shift, completing tasks efficiently.
- Follows all standard procedures, including opening and closing processes.
- Others duties as assigned.
Requirements
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
- High School Diploma or equivalent experience.
- A minimum of two (2) years’ experience in a retail environment.
- A minimum of two (2) years’ experience in managing or leading others.
- A minimum of one (1) year’s experience and familiarity with natural foods.
- Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
- Adapts readily based on evolving co-op needs or in response to feedback.
- Maintains composure in highly stressful or adverse situations.
- Knowledge of organic food, farming, sustainability, health, and nutrition.
- Computer proficiency, familiarity with MS Office Suite, and experience with POS systems.
ENVIRONMENTAL & PHYSICAL DEMANDS
- Flexibility to work any shift, including mornings, middays, evenings, weekends.
- Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants.
- Ability to work in varying temperatures (approximately 40°F – 95°F).
- Ability to stand for long periods at a time.
- Ability to bend, stoop, reach, kneel, twist, and climb.
- Ability to lift 50 pounds unassisted.
- Reliable access to transportation.
