- Ufficio in Bartlett
Job Details
Description
Referral Specialist
About One GI
At One GI, we’re committed to providing exceptional gastrointestinal care while fostering a culture of respect, integrity, and accountability. As we grow, we’re seeking team members who share our dedication to patient-centered service and collaborative work.
Job Summary
The Referral Specialist plays a key role in coordinating patient access to external healthcare providers, services, and community resources. This position ensures a seamless referral process by verifying insurance, obtaining necessary pre-authorizations, scheduling appointments, and serving as a liaison between patients, providers, and insurance companies.
The generous benefits we offer (dependent upon employment status)!
- Excellent paid time off for a healthy work/life balance.
- We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions.
- Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status).
- Internal growth opportunities. We want to aide in your training and development.
- Competitive health and supplemental benefits; with fsa and hsa options.
- After you obtain employment, if you know someone that would also bring value to our company, refer them to One GI® and get a $500 referral bonus!
Key Responsibilities
- Insurance Verification & Authorization: Confirm patient eligibility and benefits; obtain pre-authorizations for specialist visits and procedures.
- Patient Liaison: Educate patients on their referral process, confirm appointments, and address insurance-related or procedural questions.
- Coordination & Communication: Facilitate communication between patients, providers, and insurers to ensure timely and efficient care.
- Record Keeping: Accurately maintain patient and referral information in the electronic medical records (EMR) system.
- Referral Tracking: Monitor referral status and follow up to ensure patients attend scheduled appointments and receive timely care.
- Reporting: Generate data-driven reports on referral volume, outcomes, and trends to support departmental improvements.
Core Competencies
- Strong attention to detail
- Excellent customer service skills
- Team-oriented mindset
- Initiative and problem-solving ability
- Strong organizational and time management skills
- Self-motivated and adaptable to change
Education & Qualifications
- High School Diploma or equivalent required
- Knowledge of medical terminology preferred
- Prior experience in a front office or healthcare setting preferred
Why Join One GI?
Be a part of a supportive and dynamic team dedicated to delivering quality care and creating positive patient experiences. We value our employees and provide opportunities for professional development and growth.
Qualifications
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