Inside Sales Representative | Technology in United States, New Jersey, Roseland presso FTI Consulting

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.  

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.   

 Are you ready to make your impact? 

About the Role

The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from Salesforce, publicly available information from customer websites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals. 

FTI’s Technology segment provides comprehensive eDiscovery software and services. Therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect’s needs and decision criteria with FTI’s Technology competencies and competitive advantage. 

What You’ll Do 

• Reach out to (call/email) 50 contacts per day from Salesforce or ISR-generated names from publicly available resources 

• Connect with 10-12 contacts to explain our solutions and generate interest for a meeting 

• Schedule 2 meetings per day (on average) with interested contacts 

• Maintain call records and activity notes in CRM database 

• Communicate with team members to transition call and meeting information as well as receive new account information from the team 

• Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts 

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications

• Bachelor’s degree 

• 1+ years of sales experience having sold eDiscovery services

• Positive, engaging, and resilient approach to an outbound outreach position and duties 

• This role requires travel to FTI offices

Preferred Qualifications

• Legal experience

• Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI 

• Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution 

• Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect’s decision criteria