- Professional
- Ufficio in Reno
Description
- Help entrepreneurs start businesses by consulting on and selling our business formation services
- Develop and nurture strong relationships with clients, making connections that matter
- Identify client needs and tailor solutions that align with their goals
- Work alongside a driven team to drive sales growth and achieve greatness. Collaborate with Passion!
- Embody our mission and values in every interaction, making a real difference (Service Excellence, Teamwork, Ownership, Respect, and Integrity)
- Handle high-volume customer interactions while maintaining exceptional service quality
- Utilize CRM software to manage leads, track client interactions, and maintain detailed records
- Process client information, payments, and documentation with accuracy and attention to detail
- Minimum 3+ years customer service experience in call center, sales, hospitality, retail, or service industries with proven track record of excellence
- Demonstrated sales experience required (minimum 2+ years in consultative sales, inbound sales, or relationship-based selling with measurable achievements such as leading sales teams, maintaining high retention rates, or consistently exceeding quotas)
- High-volume phone skills with experience handling 50+ daily interactions while maintaining professional standards and customer satisfaction
- Proven ability to build trust and provide consultative solutions - experience working with first-time buyers, clients making significant decisions, or customers requiring personalized guidance
- Strong problem-solving capabilities including researching customer needs, resolving complex issues, and de-escalating challenging situations
- Technical proficiency with CRM systems, multiple software platforms, and ability to quickly learn new technologies
- Experience with data entry, payment processing, and maintaining detailed accurate records
- Track record demonstrating self-motivation, adaptability across different environments, and ability to work independently or as part of a team
- High School Diploma or GED equivalent required