Patient Accounts Specialist presso undefined

**Hourly Wage: $16.00 - $20.80/ hr.**

Improving Lives.  Improving Communities.

LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team, you are truly improving lives and improving communities.  As a part of our dedicated staff, you will be a part of innovative programs and services taking a proactive approach to fighting addition and drug misuse in our schools, businesses, and neighborhoods.  We tailor our programs to meet the ever-changing needs of the communities we serve.  Our prevention, intervention and treatment programs spread the message that there is hope and that substance misuse and addiction are preventable and treatable.  

In this position, under regular supervision of the POE Manager, this position assists in the maintenance of the agency's data managements and patient accounts systems by performing the following duties. 

Position Logistics

• 37.5-hour work week (5-day work week)
• Routinely 8:30 AM - 5:00 PM shifts Monday - Friday
• Flex Schedule and occasional overtime as approved by supervisor. 

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following:

• Admissions/POE: 

1. Process the point of entry for new patients and patients re-entering services.
2. Greet incoming patients, verify identity, and accurately enter information required including demographics, payment source and other information required for admission into the electronic health record system.
3. Explain legal consents, program forms, and other intake information during the point of entry process while obtaining necessary signatures.
4. Obtains insurance information for patients with third party coverage and enters the payment source in the patient database and notify appropriate staff.
5. Assist patients with questions or concerns regarding the POE/admission process.

• Patient Account Services:       

1. Process financial assessment applications for various grants and financial assessment programs.
2. Cover the patient accounts window as needed, including collecting, logging payments, and handling any billing inquiries.
3. Enter patient services accurately in a timely manner.

• Auditing:

1. Monitor and process caseload report for re engagement.
2. Monitor, adjust and approve Treatment Scholarship applicants.
3. Mail out FA approval letters.
4. Generate/Monitor payer reports to ensure accurate payers are entered and end dated as applicable.
5. Monitor the incomplete POE Module.

MARGINAL DUTIES include the following:     

• Attends all required meetings and training sessions.
• Reports to work at scheduled time 
• Monitor and order office supplies as needed.
• Other duties as assigned.

Minimum Education and/or Experience

• A high school diploma or GED is required;
• An Associate’s degree (A.A.) or equivalent from a two-year college or technical school is desired.
• Six months to one-year related experience and/or training are also required; or equivalent combination of education and experience.

Please complete the online application to include all current and previous employment history and education.  A resume cannot be substituted for completing the employment history and educational fields of the employment application.  Incomplete applications will not be considered.

All LRADAC campuses are smoke-free/tobacco-free.  This includes all nicotine-related products (cigarettes, e-cigarettes, vaping device, pipe, cigar, or using smokeless nicotine such as snuff, chewing tobacco, snuff and spit less tobacco).