
- Ufficio in London
Key Responsibilities
- Assist in the setup, maintenance, and troubleshooting of IT equipment and systems;
- Support the IT team in managing and resolving IT support requests from staff
- Help maintain the security and integrity of our IT systems by following cybersecurity best practices;
- Participate in the deployment and management of software applications and updates;
- Collaborate with the global IT team to support international operations;
- Document IT processes and procedures for future reference; and
- Stay updated with the latest IT and cybersecurity trends and technologies.
Skills, Knowledge and Expertise
- Good communication and teamwork skills;
- Reliable, punctual and honest;
- Basic understanding of computer hardware and software;
- Familiarity with operating systems such as Windows and macOS;
- Knowledge of basic networking principles;
- Awareness of cybersecurity principles and practices;
- Strong problem-solving skills and attention to detail.
- Understanding of cloud services (e.g., AWS, Azure)
- Basic knowledge of scripting and programming languages (e.g., Python, PowerShell)
- Familiarity with IT service management frameworks (e.g., ITIL)
- Knowledge of virtualisation technologies (e.g., VMware, Hyper-V)
- Experience with cybersecurity tools and techniques
- GCSEs or equivalent, including English and Maths minimum level 4/C;
- A-Level or equivalent qualification in IT or a related field is preferred;
- Any IT-related certifications (e.g., CompTIA, Microsoft) are advantageous but not required; and
- Demonstrable interest in IT and technology through personal projects, internships, or coursework.
Benefits
- Langham Hall takes the development of its employees very seriously and offers this role an Information Communications Technician (Level 3) Apprenticeship;
- Health insurance (after successful probation period);
- Discounted gym membership
- Pension of 5% employer - 4% employee ;
- Cycle to work scheme ;
- 1 day working from home;
- Full study support from Day 1 ; and
- Numerous wellbeing initiatives.