Head Clerk (Department of Administrative Hearings) presso City of Detroit, MI

About the Department

Under general supervision, is responsible for the administrative routine involved in specialized and diversified clerical and office work; supervises a group of clerical employees engaged in general office or administrative activities; and performs semi-specialized administrative assignments. 

Position Duties

• Direct the clerical and other activities of an office staff engaged in maintaining automated and manual records and providing clerical support services for the department.
• Supervise a group of clerical employees engaged in a specialized or administrative process or activity, or the general office activities of a large organization. 
• Perform difficult and responsible general clerical and office work.
• Perform specialized assignments requiring extensive knowledge of the departmental mission, processes, policies, and procedures. 
• Assist in the preparation of the division’s budget.
• Prepare correspondence in response to inquiries and complaints.
• Initiate new office procedures.
• Supervise the submission of reports to local, state and federal agencies. 

Minimum Qualifications

Qualifications (required):

High School graduation or G.E.D. 

Three years of experience performing semi-specialized and non-routine clerical, office or administrative work including supervisory experience. 

Qualifications (preferred):

Completion of two years of college coursework in criminal justice, business and/or public administration or a related field.

Other Qualifications

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 points

LRD: 10/14/2025

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