Insurance Receptionist presso IBC Bank

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

Full time

This is an in-office position.

Department:

900 Insurance Administration

Job Summary:

Receptionist attends to visitors and deals with basic insurance inquiries on the phone and face to face. Responsibilities also include supplying information regarding the organization to the public, and insureds.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Answers telephone, screens and direct calls for IBC Insurance in Texas and Oklahoma

• Maintains basic knowledge of insurance knowledge and department functions to provide inquiry assistance.

• Take and relay messages.

• Greet those entering the building and direct them to the correct destination

• Receive deliveries

• Scan all incoming mail for IBC Insurance employees

• Provide general administrative and clerical support

• Collects mail from the mailbox and distributes it appropriately.

• All other duties assigned by Officers and Managers.

SKILLS

• Excellent Verbal and Written Communication Skills

• Multitasking

• Time Management Skills

• Attention to Detail with Organizational Skills

• Ability to manage multiple, competing priorities and projects.

• Able to work independently and as part of a team.

• Positive, problem-solving attitude.

• Excellent interpersonal skills

• Good judgment and ability to work with confidential information

• Bilingual a plus

EDUCATION

• High School Diploma or GED

• 1 year clerical experience

• Bilingual a plus

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