Account Executive presso Medical Mutual of Ohio

Note: This is a primarily remote position, though occasional in-person work may be required at our Rossford, Ohio location to support specific business needs. Evening availability may also be needed on an infrequent, as-needed basis.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Responsibilities

Account Executive I

Manages and acts as primary contact for the successful renewal, retention, and add-on sales of assigned book of business. Facilitates renewal and retention processes and consults and advises on all products, industry trends, and plan functions.

·         Develops and maintains relationships with customers, brokers, consultants and other external parties and influential partners. Manages client interactions for optimal experience and problem solves where appropriate.

·         Develops and maintains client-specific strategic actions plans, regularly reviewing client needs. Provides feedback on products and services to provide consultative solutions to stay current with industry trend.

·         Coordinates internal and external resources for renewals and new group on boarding for a successful experience.

·         Delivers and presents various standard data and reporting packages to ensure awareness of performance and other status.

·         Coordinates New Client Implementation including attending implementation meetings, employee meetings, preparation of communication pieces, and coordination of internal processes with affected departments and outside vendors.

·         Attends client meetings as necessary to perform strategic account reviews, inform groups of pertinent policy, product or legislative changes and deliver appropriate reports as needed.

·         Offers consultative services based on group data analysis. Prepares, summarizes, and presents suggestions to clients about possible benefit, product and funding options.

·         Updates and maintains CRM data as relates book of business and external contacts.

·         Performs other duties as assigned.

Account Executive II

Manages and acts as primary contact for the successful renewal, retention, and add-on sales of assigned book of business. Provides in depth analysis of client plans and identifies opportunities.  Facilitates renewal and retention processes and consults and advises on all products, industry trends, and plan functions.

·         Develops and sustains relationships with customers and brokers.  Responds to inquiries regarding claims, eligibility, plan design and reporting.  Analyzes client plans and historical data to enhance client retention and value.        

·         Consults on products and industry trends and plan functions, providing possible benefit, product, and funding options.        

·         Develops and maintains client-specific strategic action plans, regularly reviewing service needs and trends.   

·         Interacts with brokers, consultants, and vendors on behalf of client. Consults and directs internal areas to support and facilitate all customer needs.     

·         Serves as a leader in understanding and leveraging industry trends and innovation and informs groups of pertinent policy, product, and legislative changes.

·         Prepares and analyzes client-specific data to support the renewal process and recommendations, assuming responsibility for the integrity and in-depth analysis of all reports delivered to the client.        

·         Performs other duties as assigned.

%3Cp style=%22font-family:arial;font-size:16px;%22%3E%3Cstrong%3EQualifications%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22background-color:white;color:#333333;font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cstrong%3EAccount Executive I%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:normal;margin-left:40px;mso-list:l1 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22color:#333333;font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#333333;font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EBachelor’s degree in Business Administration or Healthcare related field or equivalent combination of training and experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:normal;margin-left:40px;mso-list:l1 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22color:#333333;font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#333333;font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3ETwo years progressive experience in health insurance in a contracts, sales, system testing, benefit administration, claims or customer service capacity.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:normal;margin-left:40px;mso-list:l1 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22color:#333333;font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#333333;font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EAccident, Health, and Life License with Ohio Department of Insurance (ODI) (required to obtain within 4 months of hire).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:normal;margin-left:40px;mso-list:l1 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22color:#333333;font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#333333;font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EDemonstrates in-depth knowledge of health insurance products; sales and industry processes including underwriting, stop loss, benefit plan design; health care funding arrangements; and related laws/regulations including HIPAA, COBRA, FMLA.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22line-height:normal;margin-left:40px;mso-list:l1 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22color:#333333;font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#333333;font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EIntermediate MS Office Skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cstrong%3EAccount Executive II%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:normal;margin-left:40px;mso-list:l0 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EBachelor’s degree in Business Administration or Healthcare related field or equivalent combination of training and experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:normal;margin-left:40px;mso-list:l0 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EFive (5) years sales/account management experience in the health insurance industry which includes direct customer contact.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:normal;margin-left:40px;mso-list:l0 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EAccident, Health, and Life License with Ohio Department of Insurance (ODI).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:normal;margin-left:40px;mso-list:l0 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EDemonstrates in-depth knowledge of health insurance products; sales and industry processes including underwriting, stop loss benefit plan design; healthcare funding arrangements; and related laws/regulations including HIPAA, COBRA and FMLA.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22line-height:normal;margin-left:40px;mso-list:l0 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:16px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3EIntermediate MS Office Skills.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:arial;font-size:16px;%22%3EMedical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That%27s why we offer an exceptional package that includes:%3C/p%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EA Great Place to Work:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3EWe will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.%3C/li%3E%3Cli%3EWhether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.%3C/li%3E%3Cli%3EOn-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.%3C/li%3E%3Cli%3EDiscounts at many places in and around town, just for being a Medical Mutual team member.%3C/li%3E%3Cli%3EThe opportunity to earn cash rewards for shopping with our customers.%3C/li%3E%3Cli%3EBusiness casual attire, including jeans.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EExcellent Benefits and Compensation:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3EEmployee bonus program.%3C/li%3E%3Cli%3E401(k) with company match up to 4% and an additional company contribution.%3C/li%3E%3Cli%3EHealth Savings Account with a company matching contribution.%3C/li%3E%3Cli%3EExcellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.%3C/li%3E%3Cli%3EAccess to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.%3C/li%3E%3Cli%3ECompany holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.%3C/li%3E%3Cli%3EAfter 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EAn Investment in You:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3ECareer development programs and classes.%3C/li%3E%3Cli%3EMentoring and coaching to help you advance in your career.%3C/li%3E%3Cli%3ETuition reimbursement up to %245,250 per year, the IRS maximum.%3C/li%3E%3Cli%3EDiverse, inclusive and welcoming culture with Business Resource Groups.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22color:#000000;font-size:medium;%22%3E%3Cspan style=%22font-style:normal;font-weight:normal;line-height:107%;%22%3EAbout Medical Mutual:%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EMedical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EThere’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EWe’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.%3C/p%3E%3Cp style=%22color:#999999;font-family:Arial;font-size:16px;%22%3E%3Ci%3EWe maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.%3C/i%3E%3C/p%3E Candidarsi ora