Office Coordinator presso CELEBRATION PEDIATRIC DENTISTRY

Description

We’re passionate about creating a welcoming and supportive environment for our patients and their families. We specialize in pediatric dentistry, providing exceptional care while making every visit a positive experience. We are seeking an experienced and motivated Office Coordinator with experience in Pediatrics and Orthodontics to lead our team and ensure smooth daily operations.

Position Overview:
The Office Manager is responsible for overseeing all operations of the practice, including patient scheduling, staff management, billing/collections, financial and administrative functions, and maintaining a positive culture that reflects our mission of compassionate, family-centered care. This role is ideal for a leader with dental office experience who enjoys building relationships, driving efficiency, and supporting team and practice growth.

Key Responsibilities:

• Manage day-to-day office operations to ensure efficiency and exceptional patient experience.
• Supervise, train, and support front desk and administrative staff.
• Oversee patient scheduling, case acceptance, treatment plan coordination, and insurance verification.
• Monitor KPIs including production, collections, case acceptance, and scheduling efficiency.
• Partner with doctors and clinical staff to align on practice goals and priorities.
• Lead all billing functions, including insurance claims, collections, accounts receivable management, and patient statements, ensuring accuracy and timeliness.
• Handle financial functions such as deposits, reporting, and reconciliation.
• Manage HR functions including onboarding, performance feedback, and team development.
• Coordinate patient communications, marketing initiatives, and community outreach events.
• Ensure compliance with HIPAA and other regulatory standards.
• Serve as the main point of contact for patients, families, staff, and external partners.

Requirements

Qualifications:

• 3+ years of dental office management experience (pediatric/orthodontic experience strongly preferred).
• Strong leadership skills with the ability to motivate and develop a team.
• Proficiency in dental practice management software.
• Hands-on billing and collections experience, with a solid understanding of insurance processes and revenue cycle management.
• Excellent organizational, communication, and problem-solving skills.
• Compassionate, patient-focused mindset and commitment to excellent service.

Compensation & Benefits:

• Competitive salary based on experience.
• Health, and vision insurance options.
• Paid time off and holidays.
• Professional development and continuing education support.
• Opportunity to grow with a supportive and collaborative team.