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Office Coordinator na CELEBRATION PEDIATRIC DENTISTRY

CELEBRATION PEDIATRIC DENTISTRY · Kissimmee, Estados Unidos Da América · Onsite

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Description

We’re passionate about creating a welcoming and supportive environment for our patients and their families. We specialize in pediatric dentistry, providing exceptional care while making every visit a positive experience. We are seeking an experienced and motivated Office Coordinator with experience in Pediatrics and Orthodontics to lead our team and ensure smooth daily operations.


Position Overview:
The Office Manager is responsible for overseeing all operations of the practice, including patient scheduling, staff management, billing/collections, financial and administrative functions, and maintaining a positive culture that reflects our mission of compassionate, family-centered care. This role is ideal for a leader with dental office experience who enjoys building relationships, driving efficiency, and supporting team and practice growth.


Key Responsibilities:

  • Manage day-to-day office operations to ensure efficiency and exceptional patient experience.
  • Supervise, train, and support front desk and administrative staff.
  • Oversee patient scheduling, case acceptance, treatment plan coordination, and insurance verification.
  • Monitor KPIs including production, collections, case acceptance, and scheduling efficiency.
  • Partner with doctors and clinical staff to align on practice goals and priorities.
  • Lead all billing functions, including insurance claims, collections, accounts receivable management, and patient statements, ensuring accuracy and timeliness.
  • Handle financial functions such as deposits, reporting, and reconciliation.
  • Manage HR functions including onboarding, performance feedback, and team development.
  • Coordinate patient communications, marketing initiatives, and community outreach events.
  • Ensure compliance with HIPAA and other regulatory standards.
  • Serve as the main point of contact for patients, families, staff, and external partners.

Requirements

Qualifications:

  • 3+ years of dental office management experience (pediatric/orthodontic experience strongly preferred).
  • Strong leadership skills with the ability to motivate and develop a team.
  • Proficiency in dental practice management software.
  • Hands-on billing and collections experience, with a solid understanding of insurance processes and revenue cycle management.
  • Excellent organizational, communication, and problem-solving skills.
  • Compassionate, patient-focused mindset and commitment to excellent service.

Compensation & Benefits:

  • Competitive salary based on experience.
  • Health, and vision insurance options.
  • Paid time off and holidays.
  • Professional development and continuing education support.
  • Opportunity to grow with a supportive and collaborative team.
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