Senior Cloud Platform Engineer (AWS) presso myCareer - NSW Government

Senior Cloud Platform Engineer (AWS)

Clerk Grade: 9/10

Salary Range: $129,464 - $142,665 plus superannuation and leave loading

Employment Type: Full-Time, Ongoing

Location: Sydney - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.

Application Closing: Wednesday, 15th October 2025 [9:59am]

As a Senior CloudOps Engineer within our growing CloudOps team, you'll play an essential role in maintaining and optimising our multi-cloud infrastructure across the Azure platform. You'll be responsible for implementing infrastructure as code, building automation solutions, and ensuring the reliability and performance of our cloud services through proactive monitoring and incident response. This position offers the perfect balance of operational responsibility and technical growth, with opportunities to contribute to architectural decisions while developing expertise in modern cloud practices.

In this role, you'll collaborate closely with both platform engineers and fellow CloudOps team members to troubleshoot complex issues, participate in the on-call rotation, and drive continuous improvement initiatives. You'll have the chance to implement SRE principles in a dynamic environment, balancing system reliability with the pace of innovation. As our team expands, you'll help establish the operational standards and practices that will define our cloud infrastructure for years to come, making this an exciting opportunity to shape both your career and our technical landscape.

About the team:

 As a member of the CloudOps team where you'll help define operational best practices for our multi-cloud environment while working alongside passionate cloud specialists. This role offers unique growth opportunities to shape the future of our cloud operations while developing expertise across a large Azure platform in a collaborative team committed to technical excellence.

 Your day-to-day:

• Implement and enhance automation solutions that transform repetitive operational tasks into code, creating scalable processes that drive both reliability and efficiency.
• Collaborate on the development of observability frameworks that provide real-time insights into our cloud environment, enabling data-driven operational decisions.
• Partner with platform engineers to troubleshoot complex infrastructure issues, contributing valuable operational perspectives to architectural improvements.
• Drive incident response activities during on-call rotations, applying systematic problem-solving approaches to minimise service disruptions.
• Contribute to the evolution of our infrastructure as code repositories, ensuring our cloud environment remains maintainable, secure, and aligned with best practices.
• Mentor junior team members on cloud technologies and operational methodologies, helping build a knowledge-sharing culture within our growing CloudOps team.

To be successful in this role you will demonstrate:

• Practical experience with Azure cloud services, particularly in areas such as compute, networking, storage, and identity management.
• Working knowledge of infrastructure as code tools like Terraform or ARM templates, with demonstrated ability to maintain and troubleshoot existing deployments.
• Experience with monitoring and observability platforms such as Datadog, New Relic,
• Grafana, or cloud-native monitoring solutions.
• Familiarity with CI/CD pipelines and version control systems, demonstrating an understanding of modern deployment practices.
• Previous participation in on-call rotations with a track record of effectively triaging and resolving infrastructure incidents under pressure.
• Understanding of containerisation technologies (Docker, Kubernetes) and how they integrate with cloud infrastructure in production environments.

What we need from you

An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills.

Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements

Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 15th October 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

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