Admissions Coordinator presso Chrysalis

Overview

Location: Onsite – Eureka, MontanaEmployment Type: Full-TimeSalary Range: $55,000 – $60,000 annually

We are seeking a compassionate, detail-oriented, and highly organized Admissions Counselor to join our team onsite in Eureka, MT. This full-time role will support the Admissions Director in managing incoming leads, guiding families through the admissions process, and ensuring a smooth transition for new students into our program.

Responsibilities

• Serve as a primary point of contact for prospective families, educational consultants, and referring professionals.
• Respond promptly and professionally to inquiries via phone, email, and web submissions.
• Provide detailed information about the Chrysalis program, philosophy, and treatment approach.
• Assist families in navigating the admissions process, including application review, scheduling interviews, and coordinating intake logistics.
• Maintain accurate records in the admissions database and track lead activity.
• Collaborate with clinical, academic, and residential teams to ensure seamless onboarding of new students.
• Support the Admissions Director with administrative tasks and strategic initiatives.

Qualifications

• Bachelor’s degree in psychology, social work, education, or a related field (preferred).
• Prior experience in admissions, customer service, or behavioral health settings.
• Excellent interpersonal and communication skills.
• Ability to manage sensitive conversations with empathy and professionalism.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and CRM systems.
• Passion for helping families and making a difference in the lives of young people.
• Must pass federal and state background check
• Must pass drug screening
• Active State of Montana Driver's license

Benefits

• Access to an established Mastery Program that offers professional and financial opportunities for professional growth.
• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.