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Client Advisor - Russian Speaker (Barcellona, ES) presso Dolce&Gabbana® Clothing, Beauty, Casa and Food & Beverage

Dolce&Gabbana® Clothing, Beauty, Casa and Food & Beverage · Barcelona, Spagna · Onsite

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Role Overview

We are seeking a dynamic and passionate Client Advisor - Russian Speaker to represent our prestigious brand in Barcelona, Paseo de Gracia. You will play a key role in delivering personalized, impeccable client experiences that reflect the highest standards of our brand and foster lasting relationships with an exclusive clientele.

 

Your Contribution to the Role

  • Provide clients with expert guidance and personalized attention, ensuring a seamless and exceptional shopping experience that drives sales and loyalty.
  • Elevate the in-store experience by delivering high-touch, bespoke service aligned with the brand’s luxury standards and anticipating clients’ needs.
  • Collaborate with the team to maintain an elegant and welcoming environment, ensuring smooth operations and impeccable product presentation.
  • Serve as a brand ambassador by demonstrating deep product knowledge and storytelling skills to engage and inspire clients.
  • Strategically manage client relationships using CRM tools to enhance retention and acquisition through proactive and personalized outreach.
  • Continuously assess personal and boutique performance to identify opportunities for growth and contribute to achieving individual sales targets.
  • Support and inspire colleagues by sharing best practices and fostering a culture of excellence and collaboration.
  • Assist in maintaining the boutique’s premium environment through attention to visual merchandising, stock organization, and general upkeep.

 

What You Bring to the Team

  • Proven experience in a client advisory role within luxury retail
  • Strong organizational and multitasking skills with a proactive, solution-oriented approach.
  • Excellent interpersonal and communication skills, with the ability to build rapport and motivate clients and colleagues alike.
  • Fluency in Russian, Spanish and English.
  • Deep understanding of luxury client expectations and the nuances of delivering an exceptional service experience.
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