Plumbing Coordinator presso Day & Night Air Conditioning Heating & Plumbing

Description

Day & Night Air Conditioning, Heating, and Plumbing is seeking a Plumbing Coordinator to join our team of dedicated professionals who are passionate about providing honest, top-quality service. Our employees take pride in their work because they’re part of a company that is committed to making a real impact, not just a buck. 

What we offer:

• Hourly pay from $22 to $25 per hour. 
• We cover nearly 100% of your healthcare premiums. 
• Paid time-off + paid holidays
• Retirement benefit (401K) + generous company match!
• Life Insurance, Short-Term and Long-Term Disability
• Onsite gym
• Dream Manager Program – similar to a life coach.
• A family. This is last on the list because it's most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Day & Night.

What you will do:

• Coordinate drain installations through clear and timely communication with customers and field personnel
• Work with city municipalities to pull permits for plumbing projects as needed
• Review completed plumbing jobs to ensure accuracy on completed invoices, uploaded photos and properly prepared estimates
• Process payroll for the Plumbing Department
• Communicate with customers across multiple channels including phone, text, email, and chat.
• Provide backup support to the dispatch team as needed
• Answer incoming calls and schedule requested appointments for both Plumbing and HVAC
• Work rotating weekend shift approximately every 9 weeks

Who you are:

• Previous experience in customer service, preferably in the HVAC or home services industry.
• Service Titan is a big plus 
• Strong communication skills and a friendly attitude.
• Excellent organizational abilities and attention to detail.
• Ability to remain calm and professional under pressure.

Day & Night Air Conditioning, Heating, and Plumbing is an Equal Opportunity Employer, including Disability/Vets.