Plumbing Coordinator na Day & Night Air Conditioning Heating & Plumbing
Day & Night Air Conditioning Heating & Plumbing · Phoenix, Estados Unidos Da América · Onsite
- Junior
- Escritório em Phoenix
Description
Day & Night Air Conditioning, Heating, and Plumbing is seeking a Plumbing Coordinator to join our team of dedicated professionals who are passionate about providing honest, top-quality service. Our employees take pride in their work because they’re part of a company that is committed to making a real impact, not just a buck.
What we offer:
- Hourly pay from $22 to $25 per hour.
- We cover nearly 100% of your healthcare premiums.
- Paid time-off + paid holidays
- Retirement benefit (401K) + generous company match!
- Life Insurance, Short-Term and Long-Term Disability
- Onsite gym
- Dream Manager Program – similar to a life coach.
- A family. This is last on the list because it's most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Day & Night.
What you will do:
- Coordinate drain installations through clear and timely communication with customers and field personnel
- Work with city municipalities to pull permits for plumbing projects as needed
- Review completed plumbing jobs to ensure accuracy on completed invoices, uploaded photos and properly prepared estimates
- Process payroll for the Plumbing Department
- Communicate with customers across multiple channels including phone, text, email, and chat.
- Provide backup support to the dispatch team as needed
- Answer incoming calls and schedule requested appointments for both Plumbing and HVAC
- Work rotating weekend shift approximately every 9 weeks
Who you are:
- Previous experience in customer service, preferably in the HVAC or home services industry.
- Service Titan is a big plus
- Strong communication skills and a friendly attitude.
- Excellent organizational abilities and attention to detail.
- Ability to remain calm and professional under pressure.
Day & Night Air Conditioning, Heating, and Plumbing is an Equal Opportunity Employer, including Disability/Vets.
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