Specialist, Team Member Relations presso Resorts World Las Vegas

Summary Statement:

The Team Member Relations - Specialist will assist with key human resources functions such as employee relations, accommodations, and providing support and guidance to Team Members and managers on HR-related matters while ensuing compliance with labor laws.

Primary Job Duties: – Includes but is not limited to:

• Assist with general Human Resources projects, tasks and assignments.
• Handle Team Member documents.
• Address Team Member inquiries.
• Manage accommodation process.
• Maintain files and electronic records.
• Obtain and maintain position-specific licensing.
• Process unemployment claims.
• Maintain the integrity and confidentiality of human resource files and records.
• Work with HR, legal, and other departments.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Working knowledge of Human Resources Information System (HRIS), and other similar computer applications.
• Strong working knowledge of Microsoft Applications (ex. outlook, excel, word & power point, etc...)
• Ability to professionally manage a multi-line phone system.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Outstanding organizational and time management skills.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Experience working in Human Resources.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 6 months’ customer service experience in a similar or related field.
• At least 18 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses