WARRANTY ADMINISTRATOR ASSISTANT presso Sames Laredo Chevrolet

Description

• Check, verify, process, document, and file warranty forms.
• Receive, reconcile, and record payment summaries from manufacturers/concessionaires.
• Investigate overdue, unsettled, and short-paid claims.
• Record and process claim information to manufacturer specifications.
• Ensure warranty repairs are carried out to customer satisfaction.
• Make sure documents are accurate and well-maintained.
• Keep up-to-date with company announcements and factory recalls.
• Organize and maintain customer and service records.
• Manage professional relationships with customers and co-workers.
• Collaborate with manufacturers.
• Assists the service manager in the preparation of monthly fiscal reports in the respective area.
• Processes and ensures all fiscal forms are accurate, complete, and accompanied with appropriate required attachments.
• Performs general office and clerical responsibilities.
• Maintains confidential files and records.

Requirements

• Knowledge of accounting procedures and record-keeping preferred.
• Outstanding communication skills, verbal and written.
• Performance of extensive numerical calculations to a written record with a high degree of accuracy.
• Computer usage skills; familiarity with current automotive computer systems.
• Attention to detail; strong organizational skills; ability to work well amid distractions.   
• Ability to identify, comprehend, and act on changing customer requirements.
• Self-starter and self-motivated.
• High school diploma or equivalent.