- Senior
- Ufficio in Watsonville
SUMMARY DESCRIPTION
The Account Coordinator works in conjunction with the Sales Channel to support business development and client retention for the specific geographical region. This role will provide day-to-day admin support, to their perspective sales team, to ensure smooth processes regarding lifecycle of samples and retains, acting as a runner between departments, handling shipping, as well as ad-hock tasks. This position is a predominantly internal facing position.
PERFORMANCE EXPECTATIONS
The account coordinator is expected to handle a variety of tasks that support the sales team. Candidate must have strong time-management skills with the ability to work under deadlines while multi-tasking.
- Oversees Full Sample Process Lifecycle with sales and lab
- Manages Production Retain Process
- Owns Product Development Entry and Task Management between Sales and Lab
- Document Requests both internal and external
- Cross-Functional work as needed
- Builds and owns multiple trackers
DIMENSIONS, TASKS AND ESSENTIAL FUNCTIONS
- Arranges and coordinates schedules and appointments for account executive.
- Supports account executive’s efforts to generate and develop new business to meet specified production goals including but not limited to cold-calling and scheduling appointments; responsible for generating and developing new business in assigned areas.
- Supports account executive’s activities to maintain and nurture existing client relationships; responsible for specified existing clients in assigned areas.
- Functions as liaison between client companies, account executive, and operations staff.
- Prepares weekly, monthly and/or quarterly reports, tracking work as specified by manager.
- Organizes and maintains file system.
- Participates in business/trade events that impact business unit.
- Develops and maintains thorough knowledge of industry product information.
- Performs other related duties as assigned by management.
MEETING PARTICIPATION
Coordinator will be expected to participate in weekly Sales Channel meetings as well as cross-functional meetings as needed.
AUTHORITY
This position report to the Channel Leader.
SUPERVISORY RESPONSIBILITY
This position is not a managerial role and does not have any supervisory responsibilities.
CLASSIFICATION
This is a full-time exempt role.
EDUCATION
Bachelor’s degree (B.A./B.S.) in related field or equivalent experience
WORK EXPERIENCE
- One to two years related experience or equivalent.
- Experience working in a GMP environment preferred
- 3+ years’ experience in the manufacturing industry preferred