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DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS..
We are seeking a detail-oriented and proactive candidate with 2–3 years of HR Ops experience to join our team. The ideal candidate will support global HR processes, ensure compliance, manage employee data, and drive a seamless employee lifecycle experience (onboarding → offboarding). You will collaborate closely with HRBPs, Talent Acquisition, Payroll, and Business Leaders.
Key Responsibilities
Employee Lifecycle Management
- Manage onboarding and offboarding processes end-to-end, ensuring a smooth experience for new hires and leavers.
- Prepare employment contracts, letters, and HR documentation.
- Maintain HRIS records with 100% accuracy and confidentiality.
HR Operations & Compliance
- Support HR policies, procedures, and compliance requirements in line with local labor laws.
- Handle HR documentation such as offer letters, background checks, employee records.
- Partner with Finance & Payroll teams to ensure timely and accurate payroll processing.
Employee Experience & Support
- Act as the first point of contact for employee queries related to policies, leaves, and benefits.
- Drive HR process automation and contribute ideas to enhance employee experience.
- Support People & Culture initiatives such as engagement activities, rewards, and recognition.
Reporting & Analytics
- Generate HR dashboards and reports on headcount, attrition, and employee data trends.
- Provide insights to HRBPs and leadership for decision-making.
Qualifications & Skills
- 2–3 years of experience in HR Operations / HR Generalist roles.
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Strong knowledge of HR processes (onboarding, HRIS, payroll support, compliance).
- Familiarity with HR tech tools (HRIS, ticketing systems, Google Workspace, or similar).
- Excellent communication and interpersonal skills.
- High attention to detail, confidentiality, and organizational skills.
Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!
