Inside Sales Rep presso Gowanda Electronics

iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components.  We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more.  We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.  

iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees – and growing!  Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics.  Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership.  Our talented staff is what makes this all possible.   We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).

We currently have an opening for Inside Sales Representative in our Gowanda facility, located in Gowanda or Arcade, New York.   This position is critical to the success of achieving our ambitious growth objectives. The candidate must be comfortable making phone and email contact, working with channel partners, generating interest, responding to requests for quotes (RFQ) and qualifying prospects and ultimately closing sales. The candidate will be a liaison (for sales) between the company and the customer, and will be reporting directly to Chris Vinson, Director of Sales.  

The ideal candidate for this position should be customer service driven, organized, detail oriented, have a positive “can do” attitude, with a built-in sense of urgency that innately pushes them to do their best every day. 

Details of the Role: The position of Inside Sales Specialist will be responsible for fostering and maintaining strong relationships with our customers.

Duties and Responsibilities:

• Respond to customer inquiries regarding Vanguard products and provide information and service for RFQ's, purchase orders, and delivery
• Builds customer rapport and strengthens customer - supplier relationships
• Maintains CRM database with accurate information
• Coordinates the order status by working with various internal departments and the customer 
• Responsible for providing customer service
• Fluent in Microsoft Office (Excel / Outlook / Word / PowerPoint)
• Assures compliance with ITAR and all other laws and regulations pertaining to Vanguard sales
• Source new sales opportunities through inbound lead follow-up and outbound phone calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand the database of prospects 
• Perform effective online presentations/demos to prospects
• Support Sales Managers where needed
• Other duties as assigned

Qualifying Attributes and Skills

• Representative's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• To perform this job successfully, an individual should have knowledge of Proficient – MS Office and CRM software.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Exhibits a result-oriented work ethic, and a team player attitude. 
• Detail-oriented and excellent planning, analysis and execution skills. 
• Excellent verbal and written communication skills, including the ability to interact professionally with all levels of the organization as well as with external parties. 
• Experience in a fast-paced, rapidly growing environment preferred. 
• Willingness to be flexible with changing priorities and varying management needs. 
• Seeks feedback to improve performance; strives to continuously build knowledge and skills; shares expertise with others.
• Exhibits sound and accurate judgment; supports and explains reasoning for decisions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

Why should you join our team?

Our team is growing! At Gowanda Electronics we recognize that our employees play a vital role in our success, so we’ve created an environment that focuses on innovation, empowerment, and recognition of individual expertise.

We are known for our quality products and exemplary customer service, and it all starts with our employees. We are proud of the role we play as technology leaders and the difference we make every day by putting our customers first! We are also committed to providing our employees with a comprehensive package and career growth opportunities!

• Annual pay increases
• Medical, Dental, Vision, & Prescription plans
• Flexible Spending Accounts (FSA)
• 401K Program with Employer Match
• Group Life Insurance
• Short & Long Term Disability Coverage
• Vacation & Sick (in addition to 11 paid holidays)

This position is not eligible for relocation allowance.

Gowanda Electronics is an equal-opportunity organization. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

At Gowanda Electronics, we are committed to fostering an inclusive, accessible environment, where all employees are valued and supported.

Veterans are encouraged to apply.