Lead Import/Export Coordinator presso Swisher

For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.

The Lead Import/Export Coordinator coordinates and directs the day-to-day import/export activities within Swisher’s supply chain. This role ensures shipments move efficiently and in compliance with regulations, provides operational guidance to team members or vendors, and serves as the primary contact for carriers and internal stakeholders.

Key Responsibilities

• Responsible for daily import/export documentation and ensuring compliance with all local, national, and international regulations
• Serve as the first point of contact for carriers, freight forwarders, and customs brokers; resolve routine issues and escalate complex matters as needed
• Monitor and report shipment status, proactively communicating delays or risks to internal stakeholders
• Provide guidance and support to internal and external stakeholders regarding processes and best practices
• Assist in evaluating carrier performance and gathering data for rate negotiations and cost analyses
• Identify and recommend process improvements to enhance service levels and reduce costs
• Maintain accurate records and prepare reports required for audits and regulatory compliance

Qualifications

• Associate’s degree in Supply Chain Management, Logistics, Business Administration, or related field required

• 3–5 years of experience in logistics, transportation, or supply chain operations, with direct exposure to import/export processes
• Solid understanding of international trade regulations and documentation
• Strong organizational and problem-solving skills with attention to detail
• Proven ability to communicate effectively across internal departments and with external vendors
• Proficiency with Microsoft Office

Preferred Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field
• Experience in a consumer goods or regulated products industry
• Exposure to supply chain management (SCM) or ERP platforms such as NetSuite
• Industry-recognized certification such as a Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation and Distribution (CLTD) is a plus

What We Offer

• Base salary and bonus program
• Medical, dental, vision, life insurance effective on date of hire
• Generous 401(k) Plan
• Defined Contribution Plan
• Paid vacation and paid holidays
• Tuition reimbursement
• Professional growth and development programs to help advance your career!

Official Contact Information

• Email: All official emails will come from an @Swisher.com address
• Website: Verify job listings and contact details on https://careers.swisher.com

Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview, the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email