IT Staff presso undefined

Van Horn Automotive Group has an excellent opportunity in our IT department!

The IT Department is looking for an IT Specialist- Help Desk l to be a primary point of contact for technical assistance and support of Van Horn Automotive Group systems. This position will troubleshoot, identify problems, and implement resolutions that minimize downtime.

Family Born. Employee Owned. The Van Horn Automotive Group has been empowering people and amazing customers since 1966, and now has over 16 locations throughout Wisconsin with over 750 employees. Being employee-owned offers a unique benefit that invests in you and your future. As a 78% owner, our employees receive contributions to a qualified retirement plan that is 100% funded by the company!!

Why work as an IT Help Desk Specialist at Van Horn Automotive Group:

• Generous paid time off policy including vacation, personal days, and holidays
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!  
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment 
• Promote from within culture
• Community involvement
• Employee referral program 
• Brewer bus game, summer picnic, monthly town hall meetings & more!  

Job Duties:

• Perform and provide technical support for incoming inquiries on issues related to computer systems, software, and hardware involved in the Van Horn Automotive Group’s operations.
• Records resolutions and issues in ticketing system for tracking.
• Respond to inquiries through the ticketing system, email, phone, and in person.
• Follow up with users on their issues to confirm resolution.

Qualifications: 

• High School Diploma or equivalent 
• Associates degree or better in technology or related field preferred
• Excellent communication and troubleshooting skills
• Understanding Windows 11 and Windows 10 operating systems

For more information on what its like to work at Van Horn visit: vhcarsrecruiting.com !