HR Assistant presso Lifeworks Services

Description

The HR Assistant is responsible for providing administrative support across various human resources functions. This includes maintaining accurate and confidential personnel records, assisting with compensation, benefits, HR metrics, staffing support, training coordination (including STAR Services for self-directed hiring), safety documentation, and policy and procedure organization. Ensures all HR activities are conducted in compliance with Lifeworks policies and applicable federal, state, and local regulations.

Position Title: HR Assistant

Department: Human Resources

Hours: Full-time 40 hours/week, Monday – Friday (non-exempt)

Location: Lifeworks Services – Richfield / 20% in-person

Compensation: $20 - $23 per hour

What we offer employees

Lifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment
• 11  paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial  Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after  Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

Why Work at Lifeworks

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.

You’ll succeed in this role if you:

• Are capable of performing the essential functions of the job, with or without reasonable accommodations.
• Understand and communicate written and verbal directions.
• Communicate data insights clearly to non-technical users.
• Have excellent interpersonal and communication skills, with a focus on responsiveness and clarity.
• Have regular attendance, reliability and punctuality is necessary to meet the needs of the business.
• Possess strong organizational skills with excellent attention to detail; able to prioritize tasks and meet deadlines in a fast-paced environment.
• Can work independently.
• Collaborate effectively with others to reach common goals and objectives.
• Are able to establish and cultivate strong relationships. 
• Are proficient in analyzing HR data and creating visual presentations (e.g. PowerPoint) to communicate survey results and key performance indicators (KPIs).
• Identify and resolve problems in a timely manner, gathering and analyzing information skillfully. 
• Possess strong customer service orientation with the ability to build trust and rapport across diverse teams.
• Must pass a background study with the Department of Human Services, a drug test, and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).

How you’ll be spending your time: 

• Supporting the hiring process by preparing onboarding materials and collaborating with HR and IT to ensure a smooth transition for new employees.
• Updating staffing changes in the HRIS for new and termed employees and internal movements.
• Supporting general HR duties including clerical tasks for recruitment, benefits, and training. Schedule internal events and contribute to team projects.
• Providing high-quality customer service to staff, managers, and external partners by responding to inquiries promptly, resolving issues professionally, and maintaining a helpful and approachable demeanor in all communications.
• Maintaining personnel records and HR files including digital filing, document scanning, and data entry. Ensuring records are organized and accessible in accordance with policy and confidentially standards. 
• Auditing employee files for accuracy and completeness including ongoing tracking of required licenses, insurance, DOT physicals and various other items and ensuring compliance with state and federal regulations.
• Analyzing and generating HR reports using data from HRIS and other systems. 
• Supporting compliance tracking and key performance indicators (KPIs) by compiling, interpreting, and presenting HR metrics. Creating visual presentations (e.g., PowerPoint decks) to communicate findings from employee engagement surveys and other HR initiatives to leadership and stakeholders. Ensuring data accuracy and providing insights to support strategic decision-making.
• Assisting with maintaining training compliance in Star Services for self-directed hiring employees.
• Providing administrative support for HR systems and databases, including basic troubleshooting and escalation of complex issues to the HRIS SME. Monitoring and managing D365 support tickets, resolving issues when appropriate or assigning them to the correct team member for follow-up. Ensuring timely and accurate handling of system-related tasks to support HR operations. 
• Identifying when tasks or projects require escalation and communicate effectively with appropriate stakeholders to ensure timely resolution.
• Assisting with updating job descriptions and other HR templates; formatting documents, ensuring consistency, and distributing to managers for review and final approval.
• Perform other duties as assigned.

Requirements

• Minimum of 1–2 years of work experience required, preferably in a professional HR environment.
• Experience with HRIS systems, data reporting, and presentation tools (e.g., Microsoft PowerPoint) is strongly preferred.
• Experience maintaining electronic employee information and files in a confidential manner.  
• Associate’s degree in human resources, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered in place of a degree.
• Fluent in English, verbal and written.
• Proficiency in Microsoft Office Suite.

Equity Statement:

Lifeworks strives to be  radically accessible, diverse, equitable, and inclusive. We appreciate  the vibrancy of differences, center the voices of silenced and  marginalized people, and champion universal rights.

Lifeworks  Services is committed to hiring people from a variety of diverse  cultures with diverse life experiences. All qualified applicants will  receive consideration for employment without regard to race, color,  religion, sex, age, national origin, protected veteran status,  disability status, sexual orientation, gender identity or expression,  marital status, familial status; genetic information, or any other  characteristic protected by law.

Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.