IT Assistant presso CO Architects

IT Assistant

CO a prefix meaning: together with; jointly; equally.  At CO Architects we are a practice dedicated to designing buildings that enrich people’s lives.  Places of lasting significance that appeal as fully to the spirit as to the intellect.  Our practice is founded on a culture of integrity and mutual respect, and we are committed to continuous learning in support of professional and personal growth. We are a nationally recognized specialist in architectural programming, planning and design for the science & technology, higher education, healthcare, K-12 and civic sectors.

We are a practice in perpetuity and design thinking in everything we do.  We are people powered and people centered and as such, we are interested in talent and drive a person can bring to a project rather than a “Job Title.”  Are you ready to join us?

This Opportunity

The IT Assistant supports the firm’s technology infrastructure and daily operations by troubleshooting issues, maintaining systems, and providing hands-on technical support. This role ensures reliable performance across hardware, software, networks, cloud services, and audiovisual tools while assisting staff with smooth onboarding, equipment setup, and day-to-day IT needs.

The IT Assistant will work out of our Los Angeles, CA office. 

Your New Role

• Assist in the management and maintenance of servers, network devices, and storage systems.
• Monitor system performance and troubleshoot issues related to hardware, software, and connectivity.
• Support cloud services and local infrastructure, including backups and disaster recovery procedures.
• Provide technical support for desktops, laptops, printers and plotters, mobile devices, and other peripherals.
• Respond to and resolve helpdesk tickets in a timely and professional manner.
• Install, configure, and update software and hardware as needed.
• Set up and maintain audiovisual equipment for meetings, presentations, and remote collaboration.
• Troubleshoot AV issues and ensure smooth operation of conferencing tools (Teams, Zoom, GoTO etc.).
• Maintain accurate documentation of systems, procedures, and configurations.
• Assist with onboarding/offboarding of employees, including account setup and equipment provisioning.
• Collaborate with vendors and service providers for IT-related purchases and support.

Who You Are

• 2–4 years of experience in IT support or infrastructure roles.
• Strong knowledge of Windows and macOS environments.
• Familiarity with server administration (Windows Server, Active Directory, etc.).
• Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Basic understanding of AV systems and remote collaboration tools.
• Excellent troubleshooting and communication skills.
• Ability to work independently and manage multiple tasks.
• Must be able to lift up to 25lbs.

Preferred Qualifications

• Experience in a creative or design-focused environment (e.g., architecture, engineering, media).
• Familiarity with CAD or design software support (Revit, Bluebeam, Adobe Suite) preferred but not a must.
• Exposure to cloud platforms (Microsoft 365, Google Workspace, etc.).
• Scripting or automation experience (Batch routines, PowerShell, Bash)

Compensation: $30.00 - $35.00/ hour. Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The wage offered or salary is only one aspect of an employee's total compensation.

This salary range is based off the Los Angeles area.

Benefits

CO Architects offers a full range of competitive benefits including choice of health and dental plans, vision, 401K, PTO, flex spending, and participation in the firm’s performance-based bonus program.

CO also offers a firm-sponsored education program to encourage professional training and development.

We celebrate diversity, we are committed to creating an inclusive environment for all employees, and we give space for everyone to add to our collective culture. As such, all applicants for employment are recruited, hired, and assigned based on merit without discrimination because of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

To learn more, please visit: www.coarchitects.com