IT Security Engineer presso SailPoint

SailPoint, the industry leader in Identity Security, is looking for an Identity professional to contribute to our company’s internal corporate Identity & Security programs. The Privileged Access Management Engineer will be a key team member in our growing and impactful organization as SailPoint continues to scale globally as the industry leader in Identity Governance. This position will report to the Manager of Privileged Access Management (PAM) & IT Compliance, and will support SailPoint’s internal Privileged Access Management (PAM) & compliance systems and operations.

As the Privileged Access Management Engineer, you will be responsible for the design, installation, operation and maintenance of our PAM infrastructure and capabilities. You will analyze, develop and build processes and technology to ensure the comprehensive and timely delivery of PAM, EPM, PPM and compliance services. Expect to work in cross-functional teams across IT, Cybersecurity, DevOps & Desktop Engineering, Support, Professional Services, and Corporate Compliance in support of the PAM & IT Compliance programs. Come make your mark in a high energy environment at one of the most consistently highest rated “Best Places to Work” in Austin over the past 10+ years!

Job Responsibilities

• Design, build, configure and deploy SailPoint’s PAM, EPM and PPM solution(s), including accounts management, access policies, SSH & API key management, secrets management, endpoint privilege management and reporting.
• Conduct analysis, generate designs & procedures, work closely with stakeholders to define use-cases, keep & maintain inventories, and develop comprehensive documentation & diagrams.
• Integrate SailPoint’s PAM / EPM / PPM solutions with other core enterprise technologies, such as ServiceNow, VMWare. SailPoint and other IDM systems.
• Support PAM / EPM / PPM infrastructure operations, including troubleshooting user issues, implementing changes and performing system administration & maintenance.
• Monitor and respond to any capacity and/or performance needs, including rotational on-call support for the PAM / EPM / PPM infrastructure.
• Provide regular reports to leadership regarding security, data governance, capacity, performance, usage and licensing.
• Lead projects, provide security consultation(s), and develop detailed project plans for various projects & phases (PoC, Pilot, Production rollouts).
• Deploy software clients on workstations, servers & Macs.
• Recommend and implement modifications that will enhance system usability & reliability while analyzing all aspects of the existing infrastructure.
• Proactively establish and grow a broad collaboration with business analysts, app / system owners, architects and engineers focusing on strategy, proliferation of automation & integrations, as well as defining / building and refining enterprise services & capabilities.
• Provide training on changes to user experience (UX), document support procedures, and analyze user feedback in order to minimize impacts to the business.
• Devise, develop and implement SOPs, SLAs and supporting workflows and approval criteria.
• Collect, analyze and decipher customer metrics & event data in order to provide meaningful recommendations to improve current policy configurations, and improvements to the UX.

Essential Skills

• Bachelor’s degree in information security, Computer Science, Engineering, or equivalent experience in an enterprise setting.
• Knowledge of PAM, EPM and PPM solutions such as CyberArk, Delinea and BeyondTrust.
• Basic understanding of PAM, EPM & PPM concepts, associated controls, terminology & technology.
• Knowledge of zero trust identity infrastructure that provides AAA services such as MS Active Directory, Azure Active Directory, and RSA.
• Knowledge with ISO27001, SOC2, NIST, or similar compliance frameworks
• Strong customer service and interpersonal skills.
• Must be a team player and analytical thinker, with robust troubleshooting skills and a creative problem-solving approach.
• Must be able to work with stakeholders & end-users who are located across the globe.
• Ability to work independently, present and describe highly technical topics in a non-technical manner and effectively communicate with / educate business stakeholders at all levels, from individual contributors to C-level executives.
• Ability to produce and maintain detailed technical documentation, business processes and training material.
• Basic understanding of QA methodology including usability testing, performance testing, automated testing, test scripts, test cases and test plans.
• Basic understanding of continuous delivery model and agile development processes.
• Must be flexible, willing to undertake a wide variety of new and challenging tasks all while driving results.

Preferred Skills

• Knowledge building, managing & maintaining ISO27001, SOC2, FedRAMP & SOX environments.
• Knowledge with APIs and scripting languages (e.g. JavaScript, Python, etc.).
• Knowledge with JSON, XML, SOAP and REST web-services

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.