Life Care Sales Counselor presso Santa Marta Retirement

Description

 
Life Care Sales Counselor

Location: Santa Marta Senior Living Community, Olathe, KS 

Who We Are 

At Santa Marta, we believe senior living is about more than a place to live — it’s about creating a vibrant community where people feel welcomed, supported, and truly at home. As part of our team, you’ll help prospective residents and their families take one of the most important steps of their lives, guiding them with care, professionalism, and genuine connection. 

The Opportunity

As a Senior Living Sales Counselor, you’ll play a key role in welcoming new residents into our community. From the very first phone call to move-in day, you’ll be a trusted guide, building relationships, uncovering individual needs, and showing how life at Santa Marta can bring peace of mind and joy. This is a dynamic, people-focused role where you’ll:

• Engage prospective residents and families through calls, tours, events, and personal visits.
• Use discovery-based, consultative sales techniques to tailor solutions to each person.
• Inspire confidence through presentations that highlight the lifestyle and benefits of our community.
• Build long-term connections through thoughtful follow-up and relationship management.
• Celebrate successes as you achieve goals for deposits, reservations, and move-ins that contribute to the growth and vibrancy of      our community.

What You’ll Do

• Connect & Build Relationships: Greet every prospect and family warmly, listen closely to their needs, and serve as a trusted advisor throughout their decision-making process.
• Lead the Sales Process: From initial inquiry to move-in, guide prospects with professionalism—through discovery interviews, tours, presentations, and personalized follow-ups.
• Achieve Results: Meet and exceed sales goals by turning leads into deposits and move-ins, ensuring our community thrives.
• Stay Organized: Track all activities and information in our CRM system, ensuring every lead receives timely and consistent attention.
• Be a Community Ambassador: Represent Santa Marta at events and presentations, always promoting the warmth and hospitality of our community.
• Continue Growing: Sharpen your skills through ongoing training, stay informed about local market trends, and bring fresh ideas to the team.

What We’re Looking For

• A proven background in sales, ideally with at least one year in senior living or a related field.
• A bachelor’s degree in Business, Marketing, Communications, or a related area — or equivalent experience.
• Excellent communication and presentation skills, with the ability to explain financial options clearly and confidently.
• Strong organizational skills, attention to detail, and the ability to manage multiple prospects at once.
• Comfort with technology, including Microsoft Office and CRM databases.
• A positive, professional, and service-oriented mindset— with the heart to make a difference in people’s lives.

 Why Join Santa Marta?

• Be part of a mission-driven community grounded in faith and compassion.
• Make a lasting impact by helping seniors and families make one of life’s most meaningful decisions.
• Work alongside a supportive, passionate team that values your growth and success.
• Enjoy a rewarding career where professional achievement meets personal fulfillment.

Requirements

Education Requirements

· Bachelor’s degree in Business Administration, Marketing, Finance, English, or related field (or equivalent work experience).

· Demonstrated success in sales, with strong relationship-building and communication skills.

· Experience in senior living sales/marketing preferred (minimum one year).