- Junior
- Ufficio in Karawatha
Location: Karawatha, Brisbane Southside
Type: Permanent Full-Time
Hours: Monday – Friday, 8:00 AM start
Team Global Express is looking for an Operations Administrator / Freight Coordinator to join our team in Karawatha. This is a hands-on role where you’ll split your time between the office and the depot floor, ensuring freight moves smoothly and customer queries are handled quickly and professionally.
What You’ll Do:
Coordinate and resolve real-time freight queries on the depot floor
Assist customers with collections, drop-offs, unidentified freight, repacks, and damages
Manage escalations and freight investigations, ensuring issues are resolved promptly
Ensure safety for all staff and visitors in customer areas
Provide timely, accurate updates to customers via email and phone
Inspect and investigate freight issues by liaising with floor staff
Scan freight (RF) to identify and resolve discrepancies
Manage a busy email inbox, working with Customer Service to organise return labels and updates
Maintain and update in-house systems and databases daily
What You’ll Bring:
Strong customer focus with a passion for problem-solving
Ability to stand for extended periods and perform manual handling tasks
Excellent organisational and time management skills
Proficiency in administration and data entry
Clear communication skills, both verbal and written
Commitment to workplace safety
Ability to pass a pre-employment medical assessment (including WHS standards)
Apply Now:
If you thrive in a hands-on role and love solving problems in real-time, we’d love to hear from you!
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
