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Key Account Manager presso TVH

TVH · Birmingham, Regno Unito · Hybrid

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As Key Account Manager at TVH, you play a vital role in supporting the growth and retention of major client accounts.  The role requires understanding client needs, and actively contributing to sales growth through relationship-building and solution-oriented support.

Your role and responsibilities

  • Support planning and execution of sales strategies for key accounts. Help identify client goals and assist in aligning solutions to meet their business objectives.

  • Build and nurture long-term client relationships through regular engagement and proactive communication. Act as a first point of contact for client inquiries and resolve routine issues effectively.

  • Prepare for and participate in client meetings, leveraging standard materials to assess client interests and provide relevant product information.

  • Implement contact plans for product launches and sales initiatives. Engage with prospective clients through campaigns, trade shows, and referrals.

  • Perform and monitor the use of the CRM systems for accuracy and compliance. Address standard issues and escalate complex problems when needed.

  • Ensure all activities comply with company policies and relevant regulations. Seek approvals where required.

  • Participate in training, coaching, and development activities. Stay informed about industry trends, technologies, and professional standards.

How to succeed / Your profile

  • At least 3 years experience managing (large) accounts, preferably in an in industrial sector. Experience in the MEWP business is an absolute plus.

  • Strong communication and interpersonal skills

  • Ability to manage multiple priorities and adapt to change

  • Proficiency in CRM systems and Microsoft Office Suite

  • Flexible to travel as you cover the whole of the UK and Ireland.

  • Fluent in English

  • Customer Focus

  • Problem Solving & Complexity Management

  • Planning & Prioritization

  • Relationship Building

  • Business Insight

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