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PPM Planning Coordinator presso FAAC Technologies

FAAC Technologies · Sunbury on Thames, Regno Unito · Onsite

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1) OVERALL PURPOSE OF THE JOB  

To plan the daily jobs for the Service PPM engineers across the UK and Ireland dealing with Key Account & Non-Key Account customers, working towards our monthly PPM KPI commitments.

2) REPORTING RELATIONSHIPS

To report directly to Planning Manager & Planning Team Leader

Working alongside a team of 4 x Reactive Planning Coordinators, also working closely with the PPM engineering field team and regional operation managers

3) KEY RESPONSIBILITIES

  • Coordinating, and scheduling planned preventative maintenance (PPM) tasks to ensure timely execution.
  • Directly schedule the PPM work commitment for the PPM Service engineers and support the Regional Planning Team with PPM scheduling for Reactive Engineers.
  • To work closely with field managers to drive productivity from the engineering field team.
  • To work closely with Key Account & Non-Key Account customers to help adhere to contractual PPM SLA commitments.
  • Communicating with other internal departments regarding PPM compliance.
  • Providing customers with regular updates, such as ETA`s and rescheduled dates where attendance did not take place. 
  • Maintaining asset data and processing changes when required.
  • Updating FAAC internal planning system (Currently FSM).
  • Daily communication with engineers on workload/bookings

4) KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED

  • Ability/Experience of planning/ scheduling to meet customer/ business needs
  • IT literate with a good knowledge of MS Office suite of packages (Excel, Word, Outlook) 

5) COMPETENCIES / CAPABILITIES

  • Ability to work to tight timescales and prioritise under pressure
  • Strong communication skills
  • Practical problem solver and desire to overcome daily challenges
  • Able to take initiative and be self-driven
  • Customer focused

6) SPECIAL FACTORS OF THE ROLE

  • Must be available to work one Saturday every 5 weeks 
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