Therapy Clinic Office Assistant presso The Hope Centers

The Hope Centers is a premier provider of educational and therapeutic services for children with special needs. We are a model for excellence, a safe haven for students, and an outspoken advocate for those who need our support. Our committed and talented staff exude our core values of compassion, integrity, innovation, perseverance, and teamwork. Using a multidisciplinary approach of best practices, individual success will be celebrated and students’ lives will be improved.

WE WILL ALWAYS BE A SOURCE OF HOPE

WHO YOU ARE

You are an eager individual who is looking for an opportunity to make a difference in the community. As the Hope Therapy Center Office Assistant you will serve as the first point of contact for all visitors and inquiries, as well as handle all communications and documents to support the delivery of effective IBHS therapy services. 

WHAT YOU’LL DO

• Client Support 

  • Coordinate and conduct all steps of the new client intake process including client communication, documentation, facility tours, and service provider introductions

  • Build professional relationships with clients and families to create a positive client experience

• Hope Support 

  • Support the coordination of staffing or provide coverage for BHT/RBT and office staff.

  • Track program eligibility to ensure all clients are receiving appropriate therapeutic services

  • Act as a BHT if needed 

• Administration

  • Carry out administrative duties such as filing, typing, copying, scanning, etc.

  • Assist in the maintenance of records of Hope Therapy Center 

• Knowledge 

  • Be the expert on and uphold all policies and procedures as it pertains to IBHS regulations

• Other responsibilities as assigned

WHAT YOU’LL NEED

Qualifications

• Bachelor’s degree 

• Ability to perform all duties of BHT/RBT positions

• Knowledge of IBHS (plus)

• Experience working with individuals with developmental delays 

• Experience providing administrative support for clinic staff

Clearances & Training Required

• Act 33 PA Child Abuse History Clearance

• Act 34 PA State Criminal History Clearance

• Act 114 FBI Clearance issued by the Dept of Education

• Act 126 Mandated Reporter Training Certificate

• Act 168 from Previous Employers where you came into contact with children

• CPR/First Aid

• TB/Physical

WHAT WE OFFER

• Competitive Pay Rate

• Health Insurance - With employer contribution

• Dental and Vision Insurance - 100% by employer paid for employee

• Paid Time Off 

• Retirement Investment Savings Plan

• Professional Development Opportunities

• Discount Market

The Hope Centers value and respect the full range of social and cultural characteristics and does not discriminate on the basis of race, color, religion, sex, age, financial ability, marital status, parenthood, disability, ethnic background, national origin, sexual orientation, gender identity or expression, military status or on any other basis that is prohibited by federal, state, or local laws. Employment at Hope Centers is strictly based upon qualifications.