Established in 1991 and headquartered in the heart of South Carolina, AMAROK is the Nation’s #1 Theft Deterrent and the Ultimate Perimeter Security. More than 4,000 Commercial and Industrial properties trust our unique and technically advanced security system to protect their assets and relentlessly stop crime before it ever happens 24/7/365.
Summary
The Salesforce Administrator will lead the ongoing development and optimization of our SalesForce.com usage. The successful candidate will have a record of success in improving processes, automation, and adoption across the platform. This role requires strong technical and interpersonal skills, as the administrator will partner closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy business processes, including System Support, Marketing, Outreach, and core program operations. The Salesforce Administrator will act as the central resource for onboarding, training, and cross-department Salesforce adoption, ensuring alignment and efficiency. This role is part technical project manager, part administrator, and part Salesforce analyst, responsible for day-to-day configuration, support, maintenance, and continuous improvement of our CRM platform.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Serve as primary system administrator for the Salesforce.com environment with 150+ users
Handle all basic administrative functions including user account maintenance, reports and dashboards, work-flows, automations, flows, and other routine tasks
Complete regular internal system audits and prepare for upgrades
Manage Salesforce.com data feeds and other integrations
Coordinate the evaluation, scope and completion of new development requests.
Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
Train and onboard all new users, serving as the go-to resource for Salesforce functionality and cross-department process alignment
Support adoption through clear communication of how departments and processes are interconnected in Salesforce
Effectively act as the liaison between our users, vendors and the application development teams
Work independently with members of the user community to define and document development requirements
Competency Requirements
Excellent project management skills and a positive attitude
Personable, ambitious, and driven with strong relationship-building skills
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Comfort working within structured, collaborative approval processes
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Base Compensation Range: 75k-80k per year. Compensation is determined based on competitive market data, experience, skillset and geographical location.
Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here – https://amarok.com/privacy-policy/
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