- Professional
- Ufficio in Reading
First Things First - What We Can Offer You
- A generous annual leave entitlement plus a personal leave entitlement
- Private Health Insurance
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
- Life Insurance
- Company pension scheme, with 5% employer contribution
- Generous Parental Leave Program
- Home Office Allowance
- Paid Volunteer Leave Days
- Public Holiday Exchange Scheme
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
- Talent Referral Programme – get rewarded for referring a friend to join our team!
- Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
- A discounts and cash back scheme
- Flexible working environment
- Casual dress and relaxed office environment
- Happy hours and office games
- Opportunities for career progression and development
- Diverse training & internal networking opportunities across all of our product lines
- Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions
The Job
We're looking for a talented and enthusiastic Payments Technical Specialist to join our growing team.You'll be the go-to expert for our embedded payments functionality, supporting both internal teams and external customers with setup, integration and troubleshooting. You'll also play a key role in shaping the future of our platform by working closely with the product and development teams.
This is a great opportunity to grow your career within Simpro Group and make a real impact on our customers' success.
Location: Leeds, LS15 or Reading, RG1 (hybrid)
What You’ll Do
Provide technical support and guidance to customers and internal teams on the setup, integration and use of our embedded payments functionality.
Troubleshoot technical issues and resolve customer queries in a timely and efficient manner.
Collaborate with the product and development teams to identify areas for improvement and contribute to the development of new features.
Create and maintain technical documentation and training materials.
Stay up-to-date with the latest developments in payment processing and related technologies.
Work closely with the Payment Solutions Specialist to ensure seamless customer experiences.
What You’ll Bring
Strong technical background and a passion for problem-solving.
Excellent communication and interpersonal skills, with a client-facing approach.
Organized, detail-oriented, and able to manage multiple tasks simultaneously.
Ability to work independently and as part of a team.
Eagerness to learn and grow in a fast-paced environment.
Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.
Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
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