Junior Sales Support Specialist presso Philips

Job Title

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Your Opportunity
We are excited to announce a new opportunity for a Junior Sales Support Specialist in our Hospital Patient Monitoring team located in our Port Melbourne Office. This role focuses on supporting our General Care portfolio, which includes advanced patient monitoring devices, consumables and Diagnostic ECG solutions. If you have a passion for healthcare technology and a drive to make a difference in people’s lives, this position could be a great fit for you.

As the Junior Sales Support specialist, you will support the Account managers in all aspects of the sales process, from new business, opportunity management and account management. 

Working with a highly experienced team of Account Managers, all with a shared goal of delivering top quality service to customers you will support with quotations, customer engagement and overall customer operations. 

You are responsible for 

• Handle inbound sales calls, create and share quotations with customers/Sales Team to convert to orders. 

• Support Account Managers with customer sales requests; management through CRM, and outbound.

• Engage in customer interactions actively via phone, identifying upsell opportunities in collaboration with Account Managers.

• Identifying and qualify potential leads through proactive outbound prospecting and research, supporting the Account Management in sales target achievements

• Work under direct supervision to adhere to operational policies, ensuring high-quality and consistent work output.

• Maintain customer records, sales reports, and documentation in the CRM system accurately for analysis and reporting.

• Seek opportunities to introduce new support activities that improve sales team efficiency and effectiveness.

• Support National Sales Manager across various accounts and operations

You’re the right if:

• High School Diploma, Vocational Education, or bachelor’s degree in business administration, sales, marketing, or equivalent.

• Experience in Sales Operations or Administrative Support is ideal; familiarity with CRM systems like Salesforce is preferred.

• Enthusiasm, positivity, and the ability to work collaboratively as part of a team.

• Strong interpersonal skills for building professional relationships and communicating effectively.

• Experience with MS Suite and comfortable managing complex data analysis.

• Ability to thrive in a fast-paced environment with multiple priorities and deadlines.

About Philips:
We are a health technology company. We build our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.