Human Resources Specialist presso Town of Queen Creek, AZ

About the Department

This position will be split between supporting employee benefits and leave functions and providing support for other core Human Resources areas, such as recruitment, onboarding, training coordination, and employee records management. The successful candidate will be expected to balance responsibilities across both areas.

APPLICATION PROCESS - IMPORTANT INFORMATION - PLEASE READ
In addition to completing the online application, a resume must be attached in the online application process for an application to be considered complete and move forward for further consideration.

The starting hourly rate for the Human Resources Specialist will be market competitive, between $29.85 and $36.04, depending on experience and qualifications of the candidate selected. 

IMPORTANT DATES

• This recruitment closes September 7th.
• First round of interviews are scheduled to take place on September 11th.
• Second round of interviews for finalists are scheduled to take place the week of September 18th.
• Expected start date is October 2025 for the successful candidate.

This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities.  The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.

JOB CLASSIFICATION SUMMARY

Positions assigned to this class assists with the daily operations of the Human Resources department by processing and providing onboarding and benefits information for employees, ensuring accurate processing of employee status changes, preparing and monitoring human resources related reports, and coordinating training and development functions. 

DISTINGUISHING CHARACTERISTICS

This is the senior administrative level in the human resources job family.  Advanced, sensitive and/or non-routine tasks and duties are assigned and performed independently with minimum of supervision. Requires a high degree of functional skills. Work involves performance of difficult transactional assignments. As a lead, makes daily work assignments, conducts work review, trains staff in work procedures, and provides input to formal supervisors.

Position Duties

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification.  While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

• Ensures timely and accurate data entry of personnel, payroll and benefit changes into HRIS system. Troubleshoots and resolves employee status issues as necessary. 
• Assists with recruitment activities with applicable staff; researches and utilizes various advertising avenues; administers applicant tracking and reviews applications; schedules interviews and prepares interview materials; monitors applicant assessments; oversees reference check process; and schedules new hires for orientation.  
• Assists with employee programs and special events, such as performance management, services  awards, employee appreciation functions, staff training workshops, new employee orientations, benefits fair, wellness committee etc.
• Administers and coordinates a variety of Human Resources programs such as tuition reimbursement, bilingual assessments, Commercial Driver’s License (CDL) program, coordinates Substance Abuse & Controlled Substance Testing Program, and random drug and alcohol testing.
• Conducts salary surveys and performs position research utilizing available resources in order to maintain job descriptions and salary information.
• Assists in preparing budget estimates; monitors budget expenditures and makes recommendations for adjustments; processes invoices from vendors and submits requisitions; processes monthly purchasing card statement charges.
• Ensures employee records and HR-related files are properly retained; administers purging of HR-related files in accordance with applicable records retention laws; maintains recruitment files; maintains I-9 database and documents; maintains staff training files.
• Conducts research and assists in the development of personnel policy and procedures; provides assistance on a variety of assigned committees and/or advisory groups.
• Provides general clerical and administrative support to department staff; formats and generates a variety of reports, databases and documents.
• Assists in explaining and interpreting policies and procedures to employees, including benefits and leave related questions and programs.
• Performs related work as assigned.

When assigned to benefits: 

• Assists with the coordination of benefit administration and wellness programs which includes employee benefits, leave administration, retirement planning, and worker’s compensation. 
• Assists with processing monthly benefit invoices for accuracy and reconciles discrepancies.
• Assist in determining the recordability of workplace injuries and assist in documenting and recording workplace injuries on the OSHA 300 log.
• Assists employees with qualifying life event documentation and ensures compliance with required deadlines and documentation.
• Performs related work as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:  

Associate’s Degree from an accredited college or university that include coursework in Human Resources, Business, Public or Business Administration, Management, or a related field and 2 years of paraprofessional-level experience in human resources; or an equivalent combination of directly related education and experience. Bachelor’s Degree preferred. 

Special Requirements:
To be eligible, incumbents cannot be on the Office of Inspector General (OIG) list of Excluded Individuals/Entities (LEIE).

KNOWLEDGE

• Basic human resources principles and practices;
• Applicable Federal, state and local laws, codes, ordinances, rules and regulations;
• File and records management principles and practices;
• Basic bookkeeping and accounting principles and practices;
• Report writing methods;
• Customer service principles;
• Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities.

• Employee benefits administration including eligibility, enrollment, plan types, and compliance.

SKILLS

• Reading, understanding, interpreting, and applying a variety of complex, often conflicting information sources, operational policies and procedures, guidelines and directives;
• Handling several projects, assignments, and tasks simultaneously;
• Using computers and related software applications;
• Maintaining confidentiality and exercising good judgment in handling sensitive information;
• Providing customer service;
• Operating standard office equipment;
• Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

• Explaining benefit options, procedures, and compliance requirements clearly to employees; 
• Identifying and resolving benefits-related discrepancies and issues effectively.

Other Qualifications

OVERALL PHYSICAL STRENGTH DEMANDS:

PHYSICAL DEMANDS:

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

Standard office equipment; vehicle

ENVIRONMENTAL FACTORS:

NON-PHYSICAL DEMANDS:

PRIMARY WORK LOCATION: