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Hotel Director, Catawba Two Kings Casino presso Delaware North

Delaware North · Kings Mountain, Stati Uniti d'America · Remote

130.000,00 USD  -  175.000,00 USD

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Overview:

On behalf of our customer, Catawba Two Kings Casino, Delaware North is actively recruiting for a Hotel Director in Kings Mountain, North Carolina. As a Hotel Director, you will be responsible for acting as a strategic and operational leader overseeing the overall performance, guest experience, and profitability of the hotel. If you want a job that provides fast-paced work in a collaborative environment, apply now. 

 

Minimum to anticipated maximum salary: $130,000 - $175,000

Unit Description:

Catawba Indian Nation Gaming Authority exercises INDIAN PREFERENCE

Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (Title 25, U.S. code, Section 472 & 473).

Responsibilities:
  • Lead and develop a multi-layered hotel operations team, including front desk, housekeeping, amenities, and front-line team members, while fostering a positive image through community outreach and corporate responsibility 
  • Align hotel goals with casino business objectives and ensure consistent, high-quality guest experiences that meet Forbes Travel Guide and AAA 4 Diamond standards 
  • Oversee compliance with health, safety, sanitation, licensing, and hospitality regulations, including gaming and alcohol laws 
  • Manage departmental budgets and financial performance, optimizing profitability through strategic pricing, promotional planning, and operational efficiency 
  • Leverage guest feedback, market trends, and competitive benchmarking to enhance offerings, resolve high-profile guest issues, and maintain strong relationships with repeat VIP players 
Qualifications:
  • Bachelor’s degree in hospitality management, business, or related field  
  • Minimum of 7 years of progressive hotel leadership experience with success in managing properties with 150+ rooms, preferably in gaming or resort environments 
  • Proven track record in Forbes Travel Guide, AAA Diamond, or equivalent luxury rating systems 
  • Strong financial acumen with experience in revenue optimization, cost control, budget development, labor optimization, and P&L management
  • Ability to obtain and maintain a valid Catawba Gaming License and be at least 21 years of age 
  • Extensive experience in luxury hospitality operations, guest relations, and service delivery with a deep understanding and passion for luxury hospitality trends, competitive landscape, guest expectations, innovation, and elevating team culture 
  • Advanced experience with hotel management systems, property management, and guest service platforms, and proficiency in Microsoft Office Suite 
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