- Junior
- Ufficio in San Antonio
Tidewater is seeking an Analysis & Analytic Tool Support Specialist to maintain and optimize analytic platforms for the DHA under the MFSS contract, ensuring accurate, reliable, and accessible data.
Responsibilities:
Provide day-to-day support for analytic tools, dashboards, and reporting systems used across DHA departments.
Troubleshoot software issues, user access requests, and data integration errors.
Perform routine system updates, patches, and version upgrades to maintain security compliance.
Collaborate with data analysts, developers, and IT administrators to enhance analytic tool functionality.
Support data cleaning, transformation, and loading processes for dashboards and reports.
Document workflows, data pipelines, and user guides for analytic systems.
Deliver training sessions for staff on tool usage, data visualization, and best practices.
Qualifications:
Associate or Bachelor’s degree in IT, Data Analytics, or similar field.
Hands-on experience with Power BI, Tableau, or other enterprise BI tools.
Knowledge of SQL, ETL workflows, and data integration concepts.
Ability to communicate technical topics to a non-technical audience.
Strong problem-solving, documentation, and customer service skills.
Experience in federal or healthcare data environments preferred.
