BDC Sales Representative presso Diehl Automotive

Diehl Automotive is Hiring: BDC Sales Representative! 

Do you enjoy talking to people, setting appointments, and being part of a high-energy team? Diehl of Massillon is looking for a motivated and customer-focused individual to fill our Business Development Center (BDC) role. Whether you're experienced or just getting started in customer service, this is a great opportunity to enter or grow in the automotive industry with a great brand! 

What You'll Do: 

• Assist sales representatives in answering inbound sales calls, emails, and internet leads promptly and professionally. 
• Make outbound calls to follow up with customers and schedule sales appointments. 
• Maintain accurate notes in the CRM system (Tekion). 
• Work closely with Sales Associates to make sure leads and tasks are being completed accurately and in a timely manner. 
• Work closely with Sales Managers to discuss lead performance and meet dealership goals. 
• Deliver excellent customer service and build long-term relationships. 

What We're Looking For: 

• Positive attitude, strong communication skills, and a team-player mindset. 
• Prior customer service or phone sales experience preferred (automotive is a plus). 
• Comfortable using phone, email, and computer systems. 
• Organized and detail-oriented with strong follow-up skills. 

What We Offer: 

• Base pay + monthly bonuses and commission. 
• Available health, dental, and vision insurance. 
• 401(k) with employer match. 
• Paid time off. 
• Plenty of career growth opportunities. 

Ready to start your journey with Diehl Automotive? Join a company that values our drive, your ideas, and your growth! Apply today!